Mixed Reviews for SimplyOz.com: Aussie Delights and Quick Shipping But Customer Service Concerns
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Mixed Reviews for SimplyOz.com: Aussie Delights and Quick Shipping But Customer Service Concerns

SimplyOz.com receives mixed reviews with customers praising its Aussie products and fast shipping while others express dissatisfaction with customer service and order accuracy. Some highlight excellent service and reliability, but issues with incorrect sizing and communication are evident. Overall, the site is commended for its Australian goodies and prompt deliveries, yet improvements in addressing order discrepancies and enhancing customer support are suggested.

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Custom Date - May 21, 2024
Featured Content
  • I regularly order my Duffy's Crumpets…

    I regularly order my Duffy's Crumpets vis Simply Oz. The shipments have always arrived in a timely manner, well packed, and never any damage.

    Sentiment
    • Positive
    Content
    • Order Accuracy
    Jan 05, 2019
  • Ordered as a Christmas package

    Ordered as a Christmas package for family. Site is easy to use and delivery was fast.

    Sentiment
    • Positive
    Content
    • Order Accuracy
    Jan 03, 2019
  • Great shoes and quick delivery

    The product description was accurate. The shoes arrived on time - and they are even better than I had hoped!

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 03, 2019
  • Cherry Ripe yum

    Always love to get my Australian goodies overseas.. Always quick service.Thank you

    Sentiment
    • Positive
    Content
    • Fast Shipping
    Nov 12, 2018
  • Great Aussie tucker & service

    Great Aussie tucker & service, I would highly recommend them.

    Sentiment
    • Positive
    Content
    • Australian Products
    Nov 06, 2018
  • I have been using simply oz for years…

    I have been using simply oz for years now. I fill in my food list in between trips home to Australia. Yes, it’s much more expensive and the shipping is costly to Canada but I will continue to use the company.

    Sentiment
    • Positive
    Content
    • Customer Service
    Nov 06, 2018
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Sentiment Analysis (of 30 reviews)
93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SimplyOz.com  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Analysts, Product Managers, Market Researchers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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