SHARE Rewards App: User Dissatisfaction and Functionality Issues
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SHARE Rewards App: User Dissatisfaction and Functionality Issues

Unlock Insights: SHARE Rewards App User Feedback Report

The reviews for the SHARE Rewards app indicate a high level of dissatisfaction among users. Common issues include login problems, points disappearing, unreliable performance, and difficulties in redeeming rewards. Users express frustration with the app's functionality, lack of Arabic language support, and the cumbersome process for earning and redeeming points. Many users compare SHARE Rewards unfavorably to the previous Carrefour app, highlighting the decline in user experience. Overall, there is a strong sentiment of disappointment and frustration with the app's performance and features.

Source: App Store Reviews of SHARE Rewards

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Customer Feedback Analysis of SHARE Rewards

Uncover insights from the SHARE Rewards App user feedback report, revealing user dissatisfaction & functionality issues.

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Custom Date - Jan 12, 2025
Popular Phrases (limited preview)
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  • Logging in

    Im trying to log in since forever and every time i try is it says in valid pass! Tried to renew my pass by email, i still didnt receive any email regarding forgot password!!!!!!!! I want to reddeeem my points

    Sentiment
    • Negative
    Content
    • Login and Account Issues
    Jan 29, 2020
  • Terrible app

    You would think that an organization as large as MAF would be able to hire developers that are competent enough to deliver an app that works. This is clearly not the case.

    The app keeps signing you out and the password never works. Even when you reset password it gives you an error message.

    What a joke ....

    Sentiment
    • Negative
    Content
    • Technical App Errors
    Jan 29, 2020
  • Stupid Application

    This is the wort I’ve ever downloaded.. so stupid of Carrefour to cancel My Club and introduce this bad application. I really hate it and don’t think I’ll keep using it .

    Sentiment
    • Negative
    Content
    • App Design and Usability
    Jan 04, 2020
  • Worst migration ever

    Can’t login to share and on the carrefour app can’t see my points anymore. Keep on changing the password and updating the two apps but it is not fixed. We need the carrefour app back. Share is useless!

    Sentiment
    • Negative
    Content
    • Features and Functionality
    Dec 19, 2019
  • Useless app

    The app doesn’t even lets me login. It keeps giving a message which doesn’t make any sense in English. I lost on collecting points on my last shopping because even myclub app started not functioning because of the share update and doesn’t have my card showing any longer.

    Sentiment
    • Negative
    Content
    • Login and Account Issues
    Dec 11, 2019
  • Crashing when you need it

    Whenever I’m on in Carrefour this app doesn’t load, it stacking and similar. This is happening in different branches almost every time. I had same issue with previous carrefour app. Outside outlets working as charm but inside or close to no. I’m kind of starting to be suspicious...

    Sentiment
    • Negative
    Content
    • Technical App Errors
    Nov 08, 2019
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Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SHARE Rewards based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Experience Analysts, Marketing Professionals, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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