Mixed Feedback for Sewingpartsonline: Customer Service, Shipping, and Returns
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Mixed Feedback for Sewingpartsonline: Customer Service, Shipping, and Returns

Sewingpartsonline has received mixed reviews regarding their customer service, shipping speed, and return policy. While some customers praise the ease of ordering, quick delivery, and quality of parts, others express frustration with return processes, shipping delays, and incorrect orders. Positive comments highlight the vast selection of sewing items and fair pricing. Issues such as delays in acknowledging lost packages, difficulties with returns, and challenges with defective parts stand out as areas for improvement.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ordering and checkout was easy

    Ordering and checkout was easy. My order arrived quickly. I am very happy with the Aurafil thread! Thank you!

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 17, 2024
  • Sent me wrong needles

    Sent me wrong needles. I ordered 80-11 and they sent me 80-12

    Sentiment
    • None
    Content
    • Product Quality
    Mar 11, 2024
  • I have ordered from Sewingpartsonline…

    I have ordered from Sewingpartsonline several times and every time the experience has been positive. They tend to have the best normal prices, honor or offer the discounts that manufacturers are showing at the time of order and then provide quick order fulfillment and shipping. Just a great company!

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 06, 2024
  • Just easy to find the part I needed and…

    Just easy to find the part I needed and easy to order on line.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Feb 25, 2024
  • Price

    I enjoy reasonably priced quilt patterns. Thank you for making this part of quilting cost effective!

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 25, 2024
  • Shipping took a little longer than…

    Shipping took a little longer than expected but overall I say Five Stars. The low shank adapter and feet work and fit perfectly on my Adler 87.

    Sentiment
    • Positive
    Content
    • Product Quality
    Feb 04, 2024
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Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Sewingpartsonline  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Directors, Supply Chain Analysts, Retail Business Owners, Product Development Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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