The reviews for 'Sendhelper by PropertyGuru' indicate a significant level of dissatisfaction among users. Many report issues such as unreliable service, untrained helpers, and poor quality of work, leading to wasted time and money. Customers frequently faced challenges with communication, including unresponsive support and difficulty in securing refunds or managing bookings. While a few users praised specific helpers, the overall sentiment is negative, with complaints about hidden fees and misleading promotions. Users are particularly frustrated with late arrivals, unsatisfactory cleaning, and high cancellation fees, with several stating they would not recommend the service to others.
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The new onboarding and dashboard and cleaning order are looking good đ¤Šđ¤Šđ¤Š
Downloaded wanted to explore. End up cannot press anythingâŚ
Easy to book and communicate
Thanks for sending Khin. Efficient and fast in cleaning and ironing.
Happy with their fast service and reasonable price
Terrible. Waste of money
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This page displays purchase options and a preview of the customer feedback analysis report for Sendhelper by PropertyGuru based on online reviews collected from App Store. The analysis helps Customer Service Managers, Product Managers, Marketing Analysts, Business Strategists, Quality Assurance Specialists to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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