Mixed Reviews for SelectQuote Insurance Services, Life: Pricing & Communication Appreciated
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Mixed Reviews for SelectQuote Insurance Services, Life: Pricing & Communication Appreciated

SelectQuote Insurance Services, Life, received mixed reviews online. Customers appreciated the competitive pricing, good communication, and helpful agents. However, some mentioned issues with slow processing times, excessive follow-up messages, and difficulties in the application process. Overall, the service was praised for friendly customer support, competitive prices, and informative guidance during the insurance application process.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It was about waiting.

    Ok. It was about waiting with patience, wait to be contacted rather than try to check on next step in process

    Sentiment
    • Positive
    Content
    • Insurance Process and Timing
    Mar 05, 2024
  • Term life for seniors

    Our SelectQuote agent was very patient and efficient in finding the right policy. All eligibility criteria were met, and happily am now covered in my elder years.

    Sentiment
    • Positive
    Content
    • Agent Interaction and Support
    Mar 04, 2024
  • The recovery specialist were friendly…

    The recovery specialist were friendly and understanding. Sales people were somewhat rude and pushy

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 01, 2024
  • Great efficient service. Thank you

    Great communication on the process, meeting my expectations. Great, prompt service and outcome as advertised.

    Sentiment
    • Positive
    Content
    • Communication and Follow-Up
    Feb 28, 2024
  • Always professional and…

    Always professional and courteous,worked with through a lot of issues finding old information,also saved money over my old policy with a rate that won't go up.5 stars

    Sentiment
    • Positive
    Content
    • Price and Affordability
    Feb 28, 2024
  • Great Experience

    They took my needs, requirements, and medical information all into consideration and provided a very good option for the coverage and the price.

    Sentiment
    • Positive
    Content
    • Policy Coverage and Options
    Feb 27, 2024
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Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SelectQuote Insurance Services, Life  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Marketing Managers, Customer Experience Directors, Product Managers, Insurance Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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