Mixed Reviews for SelectQuote Insurance Services, Life: Pricing & Communication Appreciated
Unlock Insights: SelectQuote Life Insurance Customer Feedback Report
SelectQuoteInsurance Services, Life, received mixed reviews online. Customers appreciated the competitive pricing, good communication, and helpful agents. However, some mentioned issues with slow processing times, excessive follow-up messages, and difficulties in the application process. Overall, the service was praised for friendly customer support, competitive prices, and informative guidance during the insurance application process.
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Ok. It was about waiting with patience, wait to be contacted rather than try to check on next step in process
Sentiment
Positive
Content
Insurance Process and Timing
Mar 05, 2024
Term life for seniors
Our SelectQuote agent was very patient and efficient in finding the right policy. All eligibility criteria were met, and happily am now covered in my elder years.
Sentiment
Positive
Content
Agent Interaction and Support
Mar 04, 2024
The recovery specialist were friendly…
The recovery specialist were friendly and understanding. Sales people were somewhat rude and pushy
Sentiment
Positive
Content
Customer Service Experience
Mar 01, 2024
Great efficient service. Thank you
Great communication on the process, meeting my expectations. Great, prompt service and outcome as advertised.
Sentiment
Positive
Content
Communication and Follow-Up
Feb 28, 2024
Always professional and…
Always professional and courteous,worked with through a lot of issues finding old information,also saved money over my old policy with a rate that won't go up.5 stars
Sentiment
Positive
Content
Price and Affordability
Feb 28, 2024
Great Experience
They took my needs, requirements, and medical information all into consideration and provided a very good option for the coverage and the price.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for SelectQuote Insurance Services, Life based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Marketing Managers, Customer Experience Directors, Product Managers, Insurance Executives to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
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