User Discontent with Recent Samsung Health App Updates
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    • Mobile App Developers
    • Product Managers
    • User Experience Designers
    • Customer Support Managers
    • Health Tech Consultants
User Discontent with Recent Samsung Health App Updates

Unlock Insights: Samsung Health App User Feedback Analysis

The reviews for the Samsung Health app highlight significant user dissatisfaction following recent updates. Many users report issues such as crashes, inaccurate sleep and workout tracking, and complications with food logging. The search function has become less responsive, requiring extra steps that frustrate users. The removal of features like the running coach and heart rate monitoring has resulted in complaints about the app's overall functionality. Despite some positive remarks about its previous usability, the consensus indicates that the app has degraded in performance, leading users to seek alternatives. The need for effective customer service is also emphasized, with many feeling abandoned after these changes.

Source: Google Play Reviews of Samsung Health

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Customer Feedback Analysis of Samsung Health

Explore in-depth analysis on Samsung Health App's user feedback. Discover issues, user dissatisfaction, and areas for improvement.

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Custom Date - Jun 19, 2025
Popular Phrases (limited preview)
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Featured Content
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  • what happened to the pre designed running, walking workouts that were built into the app? I've been using them for years.

    Sentiment
    • Negative
    Content
    • Feature Removals
    Jun 02, 2025

  • I can't get my sleep app. read constantly. I have cleaned it several times it reads twice a month.

    Sentiment
    • Negative
    Content
    • Sleep Tracking Issues
    Jun 02, 2025

  • Very Important Application For Good Helth 👍

    Sentiment
    • Positive
    Content
    • Performance Bugs
    Jun 02, 2025

  • After the latest update, well I just don't like it. The old version was better for my needs and liking.

    Sentiment
    • Positive
    Content
    • App Functionality Problems
    Jun 02, 2025

  • Running coach suddenly disappeared from the Samsung Health training menus?

    Sentiment
    • Positive
    Content
    • Feature Removals
    Jun 02, 2025

  • App constantly crashes since last month's update. Unable to input my weight data (and receive BMI info).

    Sentiment
    • Negative
    Content
    • Performance Bugs
    Jun 02, 2025
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Sentiment Analysis (limited preview)
3 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Samsung Health based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Customer Support Managers, Health Tech Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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