Unreliable and Inefficient: Reviewing the Sambara Application for Vehicle Tax Payment
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Unreliable and Inefficient: Reviewing the Sambara Application for Vehicle Tax Payment

Unlock Insights: Sambara App Customer Feedback Report

The Sambara application for vehicle tax payment and information retrieval is unreliable and inefficient. Users face issues such as connection failures, slow loading, and frequent maintenance. The app lacks important features like vehicle blocking and protection options. Server problems and error messages hinder the user experience. The application fails to provide necessary information and lacks user-friendly functionality. Overall, Sambara falls short in meeting user expectations and needs.

Source: Google Play Reviews of SAMBARA

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Customer Feedback Analysis of SAMBARA

Explore our in-depth analysis of the Sambara app's performance, user issues, and improvement areas.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Sangat kecewa lah, bela2in bayar pagi online via sambara dan mobile banking, tp ketika datang k kantor samsat bwt verifikasi dan print, dibilang hrs 24 jam dulu 😥. Percuma aja ada fasilitas online tp prosesnya lama tdk sprti aplikasi online lain yg lebih modern. Mendingan sy datang k kantor samsat dan bayar langsung skalian print. Digitalisasi yang nanggung, mending ga usah digital segala

    Sentiment
    • Negative
    Content
    • Payment Process
    Jan 27, 2024

  • Pertama instal, enable semua permissions. Tapi tetap ga bisa klik akun utk daftar. Payah

    Sentiment
    • Negative
    Content
    • User Interface
    Jan 26, 2024

  • Kenapa di aplikasi sambara tidak ada menu info proteksi kepemilikan minta petunjuk nya. Mka

    Sentiment
    • None
    Content
    • Missing Features
    Jan 26, 2024

  • Server bapuk, pagi siang sore malem kalau cek info pkb munculnya selalu "antusiasme pengguna sedang tinggi" lalu gagal terkoneksi ke server.. 🥴

    Sentiment
    • Negative
    Content
    • Connection Issues
    Jan 25, 2024

  • Server gagal mulu setaip hari, padahal bukan jam kerja, sebelumnya oke sekarang alhasil harus manual lagi ke samsat

    Sentiment
    • Negative
    Content
    • Server Problems
    Jan 23, 2024

  • Kalau app ini udah gak dipakai, dan pakai sapawarga, harusnya hapus dari store.

    Sentiment
    • Negative
    Content
    • App Reliability
    Jan 23, 2024
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Sentiment Analysis (limited preview)
-80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SAMBARA based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Customer Service Executives, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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