S Sport Plus App: User Frustration and Service Quality Concerns
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S Sport Plus App: User Frustration and Service Quality Concerns

Customers have expressed frustration with the S Sport Plus app, citing issues such as unreliable streaming, lack of customer support, and technical glitches. Many users highlight the need for improvements in user experience, including personalized features, better search functionality, and enhanced player capabilities. Complaints about frozen screens, low video quality, and difficulties in accessing live broadcasts are prevalent. Some users mention problems with subscription management and express disappointment with the overall service quality. The app's inability to provide seamless viewing experiences, especially during crucial sporting events, has led to dissatisfaction among subscribers.

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Custom Date - May 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • İndirme sorunu

    Nba maçlarını indirip izlemeye çalışmak ızdırap resmen

    Sentiment
    • Negative
    Content
    • Video Quality and Streaming
    Mar 02, 2024
  • Çevrimdışı izleme

    Maç indirme bölümü düzgün çalışmıyor.
    İndirilen maçlar çevrimdışı izlendiğinde kaldığı yerden devam etmiyor.
    Aynı anda birden fazla maç indirirken uygulama kapanıyor.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Jan 28, 2024
  • Mobilde 240p yayın

    Mobilden 240p ile 360p arası izleniyor resmen gerçekten üzücü yani bence çözülmeyecek bir şey değildir lütfen görüntü kalitesi artsın !

    Sentiment
    • Negative
    Content
    • Video Quality and Streaming
    Dec 08, 2023
  • Rezalet

    Uygulama sürekli kendi kendine kapanıp duruyor ücretini ödediğimiz hizmeti kullanamıyoruz IT ekibinizi bu sorunu çözecek yetkinlikte değil mi ??

    Sentiment
    • Negative
    Content
    • Technical Issues
    Dec 02, 2023
  • K

    Bşi izlerken araya sürekli donup donup izliyoruz para veriyoruz genede iyi bir hizmet alamıyoruz

    Sentiment
    • Negative
    Content
    • Video Quality and Streaming
    Nov 14, 2023
  • UFC Yayını En Kritik Yerde Gitti

    UFC295 yayını en kritik yer olan co-main event sırasında gitti. Haftalarca bu eventi bekliyoruz ve en önemli anda yayını veremiyorsunuz. Hiç hoş olmadı bu durum.

    Sentiment
    • Negative
    Content
    • Sports Coverage
    Nov 12, 2023
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Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for S Sport Plus based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, UX/UI Designers, Marketing Strategists, Digital Content Creators to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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