Mixed Reviews: Compatibility, Connection Problems, and Suggestions for S-Net Mobile
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Mixed Reviews: Compatibility, Connection Problems, and Suggestions for S-Net Mobile

S-Net Mobile receives mixed reviews regarding compatibility issues with newer phones, connection problems, and user experience. While some praise its ease of use and features like Luxtrust, others criticize login loops, technical errors, and lack of modern design. Suggestions include adding cash back and improving overall functionalities to compete with potential future competitors like Apple Card. Users appreciate the app's dark mode and quick navigation but highlight persistent connection issues that hinder usability.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Best mobile APP on the market

    Simply the best mobile app on the market. Easy to use, easy to find what you are you are looking for and a lot of updates to improve the functionalities!

    Sentiment
    • Positive
    Content
    • User Experience
    Jan 11, 2024
  • Best Mobile Banking App

    S-Net Mobile offers by far the best user experience in mobile banking. I can only recommend it!

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 27, 2023
  • Best Online Banking App

    By far the best online banking application in Luxembourg!

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 18, 2023
  • S-Net

    Une top App bancaire. Facile d utilisation et des fonctionnalitÊs très utiles.

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 01, 2023
  • Clumsy registration process, full of unnecessary mistake warnings

    Registration is a pain, I have 5G and all the relevant inputs, nonetheless I have been working on it for a disproportionate amount of time.
    Software developed by an unskilled trainee?
    I hope the safety features of this app are much better. Are they?
    I will probably delete this crappy app.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Dec 01, 2023
  • It’s not bad but can be much improved

    This app is indeed better than the most of the concurrence banks but it cam definitely be much more improved. You could add cash back for example… you should be inspired by Amex card and Apple Card… As an Luxembourgish bank you shouldn’t sleep. Offering some extra service like saving interest and travelling bonus should be something considered in urgent. Because once Apple Card will arrive in Europe in the next 2-3 years with or without Amex partnership, this will be an extrem financial shaking for every bank…. Don’t sleep !!

    Sentiment
    • Negative
    Content
    • Payment Features
    Nov 07, 2023
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for S-Net Mobile based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Experience Specialists, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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