Mixed Reviews: Compatibility, Connection Problems, and Suggestions for S-Net Mobile
Unlock Insights: S-Net Mobile Customer Feedback Analysis
S-Net Mobile receives mixed reviews regarding compatibility issues with newer phones, connection problems, and user experience. While some praise its ease of use and features like Luxtrust, others criticize login loops, technical errors, and lack of modern design. Suggestions include adding cash back and improving overall functionalities to compete with potential future competitors like Apple Card. Users appreciate the app's dark mode and quick navigation but highlight persistent connection issues that hinder usability.
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Simply the best mobile app on the market. Easy to use, easy to find what you are you are looking for and a lot of updates to improve the functionalities!
Sentiment
Positive
Content
User Experience
Jan 11, 2024
Best Mobile Banking App
S-Net Mobile offers by far the best user experience in mobile banking. I can only recommend it!
Sentiment
Positive
Content
User Experience
Dec 27, 2023
Best Online Banking App
By far the best online banking application in Luxembourg!
Sentiment
Positive
Content
User Experience
Dec 18, 2023
S-Net
Une top App bancaire. Facile d utilisation et des fonctionnalités très utiles.
Sentiment
Positive
Content
User Experience
Dec 01, 2023
Clumsy registration process, full of unnecessary mistake warnings
Registration is a pain, I have 5G and all the relevant inputs, nonetheless I have been working on it for a disproportionate amount of time. Software developed by an unskilled trainee? I hope the safety features of this app are much better. Are they? I will probably delete this crappy app.
Sentiment
Negative
Content
Technical Issues
Dec 01, 2023
It’s not bad but can be much improved
This app is indeed better than the most of the concurrence banks but it cam definitely be much more improved. You could add cash back for example… you should be inspired by Amex card and Apple Card… As an Luxembourgish bank you shouldn’t sleep. Offering some extra service like saving interest and travelling bonus should be something considered in urgent. Because once Apple Card will arrive in Europe in the next 2-3 years with or without Amex partnership, this will be an extrem financial shaking...
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for S-Net Mobile based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Experience Specialists, Marketing Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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