Mixed Feedback for Royalton New York - Spacious Rooms, Central Location, and Service Concerns
Unlock Insights: Royalton New York Customer Feedback Analysis

Mixed Feedback for Royalton New York - Spacious Rooms, Central Location, and Service Concerns

44 W 44th St, New York, NY 10036, United States

Mixed reviews for Royalton New York with some guests praising the location, spacious rooms, and friendly staff, while others expressed disappointment in the dated decor, lack of amenities, and maintenance issues. Positive comments highlighted comfortable beds, central location near Times Square, and the helpfulness of staff. Negative feedback mentioned outdated rooms, broken or missing items, and a lack of on-site facilities like a bar or restaurant. Despite some guests enjoying the cozy fireplace and unique features like soaking tubs, overall cleanliness and maintenance were recurring concerns. Pricing, additional charges for facilities, and the hotel's ambiance were also points of contention.

Best for
  • Hotel Managers
  • Customer Experience Analysts
  • Hospitality Industry Consultants
  • Marketing Professionals
  • Real Estate Investors

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • All very well.We were attended to by Maria who is lovely.The location is very good. There are several restaurants and cafes nearby.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Nice and close to time square and the whole staff is super friendly. Shoutout to Maria, but everyone here has been great.Nearby activities: Time square

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Great location and very accommodating staff. Love the experience at this hotel. Will book this hotel again when I’m back in NYC!

    Sentiment
    • None
    Content
    • Staff Friendliness and Service

  • Super Lage, das Zimmer war sehr geräumig, das Bett war phantastisch (und ich bin arg rĂźckengeplagt). Sehr nette Mitarbeiter, wir haben uns rundherum wohl gefĂźhlt

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance

  • Such a friendly and accommodating staff. Our room was very comfortable and the location is great.Walkability: So close to Times Square

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Quiet hotel. No food but good location if you wanna do downtown NYC

    Sentiment
    • Positive
    Content
    • Hotel Location and Accessibility
  • See All Reviews
Sentiment Analysis (of 30 reviews)
43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. In-Depth Customer Feedback Report for Club Quarters Hotel Chicago
    Google Business Reviews 96
  2. Unlock Customer Insights: Cambria Hotel Chicago Loop Review
    Google Business Reviews 86
  3. Uncover Insights with Studios2let Customer Feedback Report
    Google Business Reviews 78
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Royalton New York based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Analysts, Hospitality Industry Consultants, Marketing Professionals, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.