Mixed Customer Reviews for Ro: Effectiveness, Convenience & Communication
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Mixed Customer Reviews for Ro: Effectiveness, Convenience & Communication

Ro receives mixed reviews from customers, with praises for effectiveness, convenience, and customer service, but criticism for slow responses, eligibility process, and misleading information. Customers appreciate the ease of use, quick delivery, and helpfulness of Ro's team. Some highlight the affordability and effectiveness of the treatment plans. However, others express frustration with long wait times, unclear communication, and feeling misled about included services. Despite these mixed opinions, Ro's speed, professionalism, and communication stand out as key strengths.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very helpful information and very fast…

    Very helpful information and very fast delivery. I totally recommend this company. I’m still trying out products so I will write another review after I’ve taken it for awhile.

    Sentiment
    • Positive
    Content
    • Efficiency
    Apr 22, 2024
  • Better than gas station boner pills

    Very helpful Very effective treatment plan Affordable Discreet packaging

    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Apr 21, 2024
  • TERRIBLE SERVICE-NOT WORTH A SUBSCRIPTION

    Their service is terrible. 5 day turnaround time to answer a question? Where in the hell is my prescription? They don't even reply to your emails. Just a money grab.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 16, 2024
  • Convenience and simple easy to follow…

    Convenience and simple easy to follow testing instructions with a prefilled shipping label.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Apr 16, 2024
  • Easy Rx, Fast Shipment, A+

    I'm a returning customer. Ro provides an easy way to work with the doctor to get a Rx. Their process is super efficient and I received my product in 3 working days. A+

    Sentiment
    • Positive
    Content
    • Efficiency
    Apr 16, 2024
  • Quick response time for screening…

    Quick response time for screening reviewing new regimens.

    Sentiment
    • Positive
    Content
    • Efficiency
    Apr 13, 2024
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ro   based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Directors, Business Analysts, Healthcare Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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