Ro receives mixed reviews from customers, with praises for effectiveness, convenience, and customer service, but criticism for slow responses, eligibility process, and misleading information. Customers appreciate the ease of use, quick delivery, and helpfulness of Ro's team. Some highlight the affordability and effectiveness of the treatment plans. However, others express frustration with long wait times, unclear communication, and feeling misled about included services. Despite these mixed opinions, Ro's speed, professionalism, and communication stand out as key strengths.
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Very helpful information and very fast delivery. I totally recommend this company. I’m still trying out products so I will write another review after I’ve taken it for awhile.
Very helpful Very effective treatment plan Affordable Discreet packaging
Their service is terrible. 5 day turnaround time to answer a question? Where in the hell is my prescription? They don't even reply to your emails. Just a money grab.
Convenience and simple easy to follow testing instructions with a prefilled shipping label.
I'm a returning customer. Ro provides an easy way to work with the doctor to get a Rx. Their process is super efficient and I received my product in 3 working days. A+
Quick response time for screening reviewing new regimens.
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