Riva Fashion App Review: User Experience and Improvement Areas
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    • E-commerce Managers
    • Mobile App Developers
    • User Experience Designers
    • Digital Marketing Specialists
    • Customer Service Executives
Riva Fashion App Review: User Experience and Improvement Areas

Unlock Insights: Riva Fashion App Customer Feedback Report

The Riva Fashion app has garnered mixed feedback from users. Many customers report significant issues including app crashes, poor user experience, and difficulties in processing refunds. Common frustrations include slow performance, unresponsive filters, and challenges in navigating product categories. Some reviewers appreciate the product quality and selection, but they express dissatisfaction with pricing and delivery times. Customer service is largely criticized, with reports of delays in returns and communication. Overall, while Riva Fashion offers appealing garments, the app's functionality needs substantial improvement to enhance user satisfaction and streamline the shopping experience.

Source: Google Play Reviews of Riva Fashion

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Customer Feedback Analysis of Riva Fashion

Insightful analysis of customer feedback on Riva Fashion App, highlighting key areas for improvement.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • The search doesn't work it doesn't scroll past the first page when i search for items!

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Dec 26, 2024

  • التطبيق مصر ياخد اذن بال appear on top تطبيق ملابس ازاي فارض ياخد البرمشن ده عشان يشتغل .

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Sep 21, 2024

  • Most of the time, cannot open any category on the app so i can't see any products, bad app

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Aug 01, 2024

  • Worst app on the planet. No stock of anything

    Sentiment
    • Negative
    Content
    • Product Quality Feedback
    Jun 11, 2024

  • Terrible customer service delivery takes soooo long, no transparency

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Jun 09, 2024

  • Unsueful app. Should go to the store to buy.. although items are of high quality

    Sentiment
    • Negative
    Content
    • User Experience Challenges
    May 20, 2024
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Sentiment Analysis (limited preview)
-47 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Riva Fashion based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Mobile App Developers, User Experience Designers, Digital Marketing Specialists, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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