The Riva Fashion app has garnered mixed feedback from users. Many customers report significant issues including app crashes, poor user experience, and difficulties in processing refunds. Common frustrations include slow performance, unresponsive filters, and challenges in navigating product categories. Some reviewers appreciate the product quality and selection, but they express dissatisfaction with pricing and delivery times. Customer service is largely criticized, with reports of delays in returns and communication. Overall, while Riva Fashion offers appealing garments, the app's functionality needs substantial improvement to enhance user satisfaction and streamline the shopping experience.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Riva Fashion based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Mobile App Developers, User Experience Designers, Digital Marketing Specialists, Customer Service Executives to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
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