Mixed Reviews for Ring - Always Home App
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Mixed Reviews for Ring - Always Home App

The reviews for Ring - Always Home app are mixed, with users praising the video quality but complaining about recent updates causing connectivity issues, crashes, and poor customer service. Many users express frustrations with the app's performance, such as crashes, battery drain, and notification problems. Some mention the app being laggy and experiencing difficulties with video playback. Overall, while some users find the app reliable and efficient, others are considering switching to different brands due to ongoing issues.

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Custom Date - Jun 15, 2024
Featured Content
  • Works well most times But getting no sound from cameras

    Sentiment
    • None
    Content
    • Sound Notifications
    Jun 04, 2024
  • I hate this ring product due to poor customer service!

    Sentiment
    • Negative
    Content
    • Customer Service
    Jun 04, 2024
  • No reason for the app to be 5.69 GB but only 243 MB is data, 14.39 MB cache. Especially when it's all supposedly in the cloud. App constantly force closes(any time it detects motion) Notifications no longer work. Used to work great- until 6-8 months ago started with false positives & delays. Downhill from there .

    Sentiment
    • Negative
    Content
    • Software Updates
    Jun 04, 2024
  • A miserable frustrating experience. Accidentlly uninstalled off Blackberry. will not reinstall, says it is incompatible with t his device. Well it worked earlier today! Why will it not reinstall?

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Jun 04, 2024
  • Worked fine until recent update. Now cameras won't connect, live view doesn't work and can't turn off motion alerts. Doorbell camera works but doesn't ring the chime anymore.

    Sentiment
    • Negative
    Content
    • App Performance
    Jun 03, 2024
  • Camera doesn't pick up what it's supposed to.....it doesn't show someone pulling in my driveway but it does show Mr. Kitters walking across the end of my driveway. Makes no sense. Q

    Sentiment
    • Negative
    Content
    • Video Quality
    Jun 02, 2024
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Sentiment Analysis (of 30 reviews)
-24 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ring - Always Home based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, App Developers, Market Researchers, Brand Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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