The Ring Alarm Pro Base Station with built-in eero Wi-Fi 6 router receives mixed reviews. Some users praise its security features and ease of installation, while others express dissatisfaction with connectivity issues, setup complexity, and functionality limitations. Users appreciate the local video storage feature but find it hindered by subscription requirements and setup challenges. Additionally, concerns are raised about weak Wi-Fi performance, data privacy, and the need for better customer support. Overall, the device's promise of seamless integration and security enhancements is overshadowed by various usability and technical issues.
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This is my second Alarm Pro Base Station in one year, since my first one locked up on cellular backup. This is noted on the Community Help as far back as 2019. After 8-9 hours with support, I gave up and reluctantly replaced the unit. Glad it developed the problem while I was at home!!!
The router alarm base is absolute trash. It struggles to do what it advertises to do. Itâs nothing but horribly coded UI packaged to pretend to perform work. Itâs trash. I would trust this trash product to protect a grave at a cemetery!
The only problem that I have with ring is the base. It continuously disconnects from the wifi which renders all other devices useless. Tried everything to get this base system to work but it keeps failing. Total waste of $250
I had to purchase this as a replacement for another base station that was damaged by voltage spike. The base station installation was easy, the
reconnecting of the window sensors and such was an education that prodded me to check all batteries and bring everything up to snuff. The unit is working well and Ring is once again on the job.
I dislike that I ordered it directly from Amazon given the company isnât that trustworthy & is very cheap as a hole but the Ring alarm pro base station wasnât damaged & it works fine & has its added features overall so I do recommend it!
Brings together the best of both worlds and eliminates the need for an extra router. Iâve been using it for over a year now and donât have any significant complaints.
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