Ring Alarm Pro Base Station: Mixed Reviews on Security & Connectivity
Unlock Insights: Ring Alarm Pro Base Station Feedback Analysis
The Ring Alarm Pro Base Station with built-in eero Wi-Fi 6 router receives mixed reviews. Some users praise its security features and ease of installation, while others express dissatisfaction with connectivity issues, setup complexity, and functionality limitations. Users appreciate the local video storage feature but find it hindered by subscription requirements and setup challenges. Additionally, concerns are raised about weak Wi-Fi performance, data privacy, and the need for better customer support. Overall, the device's promise of seamless integration and security enhancements is overshadowed by various usability and technical issues.
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This is my second Alarm Pro Base Station in one year, since my first one locked up on cellular backup. This is noted on the Community Help as far back as 2019. After 8-9 hours with support, I gave up and reluctantly replaced the unit. Glad it developed the problem while I was at home!!!
Sentiment
Negative
Content
Customer Support
Jun 06, 2024
An absolute trash product
The router alarm base is absolute trash. It struggles to do what it advertises to do. It’s nothing but horribly coded UI packaged to pretend to perform work. It’s trash. I would trust this trash product to protect a grave at a cemetery!
Sentiment
Negative
Content
Overall Performance
Mar 13, 2024
Terrible
The only problem that I have with ring is the base. It continuously disconnects from the wifi which renders all other devices useless. Tried everything to get this base system to work but it keeps failing. Total waste of $250
Sentiment
Negative
Content
Connectivity Issues
Mar 09, 2024
This purchase was as a replacement
I had to purchase this as a replacement for another base station that was damaged by voltage spike. The base station installation was easy, the reconnecting of the window sensors and such was an education that prodded me to check all batteries and bring everything up to snuff. The unit is working well and Ring is once again on the job.
Sentiment
Positive
Content
Installation Experience
Jan 22, 2024
No problems…
I dislike that I ordered it directly from Amazon given the company isn’t that trustworthy & is very cheap as a hole but the Ring alarm pro base station wasn’t damaged & it works fine & has its added features overall so I do recommend it!
Sentiment
Positive
Content
Price & Value
Oct 28, 2023
Great all in one unit
Brings together the best of both worlds and eliminates the need for an extra router. I’ve been using it for over a year now and don’t have any significant complaints.
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This page displays purchase options and a preview of the customer feedback analysis report for Ring Alarm Pro Base Station with built-in eero Wi-Fi 6 router based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Professionals, Customer Support Managers, Security System Developers, Retail Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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