Ring Alarm Pro Base Station: Mixed Reviews on Security & Connectivity
Unlock Insights: Ring Alarm Pro Base Station Feedback Analysis

Ring Alarm Pro Base Station: Mixed Reviews on Security & Connectivity

The Ring Alarm Pro Base Station with built-in eero Wi-Fi 6 router receives mixed reviews. Some users praise its security features and ease of installation, while others express dissatisfaction with connectivity issues, setup complexity, and functionality limitations. Users appreciate the local video storage feature but find it hindered by subscription requirements and setup challenges. Additionally, concerns are raised about weak Wi-Fi performance, data privacy, and the need for better customer support. Overall, the device's promise of seamless integration and security enhancements is overshadowed by various usability and technical issues.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Undependable

    This is my second Alarm Pro Base Station in one year, since my first one locked up on cellular backup. This is noted on the Community Help as far back as 2019. After 8-9 hours with support, I gave up and reluctantly replaced the unit. Glad it developed the problem while I was at home!!!

    Sentiment
    • Negative
    Content
    • Customer Support
    Jun 06, 2024
  • An absolute trash product

    The router alarm base is absolute trash. It struggles to do what it advertises to do. It’s nothing but horribly coded UI packaged to pretend to perform work. It’s trash. I would trust this trash product to protect a grave at a cemetery!

    Sentiment
    • Negative
    Content
    • Overall Performance
    Mar 13, 2024
  • Terrible

    The only problem that I have with ring is the base. It continuously disconnects from the wifi which renders all other devices useless. Tried everything to get this base system to work but it keeps failing. Total waste of $250

    Sentiment
    • Negative
    Content
    • Connectivity Issues
    Mar 09, 2024
  • This purchase was as a replacement

    I had to purchase this as a replacement for another base station that was damaged by voltage spike. The base station installation was easy, the
    reconnecting of the window sensors and such was an education that prodded me to check all batteries and bring everything up to snuff. The unit is working well and Ring is once again on the job.

    Sentiment
    • Positive
    Content
    • Installation Experience
    Jan 22, 2024
  • No problems…

    I dislike that I ordered it directly from Amazon given the company isn’t that trustworthy & is very cheap as a hole but the Ring alarm pro base station wasn’t damaged & it works fine & has its added features overall so I do recommend it!

    Sentiment
    • Positive
    Content
    • Price & Value
    Oct 28, 2023
  • Great all in one unit

    Brings together the best of both worlds and eliminates the need for an extra router. I’ve been using it for over a year now and don’t have any significant complaints.

    Sentiment
    • Positive
    Content
    • Overall Performance
    Oct 20, 2023
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ring Alarm Pro Base Station with built-in eero Wi-Fi 6 router based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Professionals, Customer Support Managers, Security System Developers, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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