Mixed User Feedback on Reliance ResQ App: Service Delays and Good Experiences
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Mixed User Feedback on Reliance ResQ App: Service Delays and Good Experiences

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The reviews for the 'Reliance ResQ' app reveal a mixed response from users. While some customers commend the app for its user-friendly interface and effective service, others express significant dissatisfaction, particularly regarding service delays and poor customer support. Many users reported prolonged waiting times for repairs, unresponsive customer care, and unresolved service requests, leading to frustration. Positive comments highlight good experiences and efficient service from specific employees, but the overall sentiment leans towards disappointment due to the lack of timely assistance. This inconsistency in service delivery poses a challenge for Reliance to enhance customer satisfaction.

Source: Google Play Reviews of Reliance ResQ

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Customer Feedback Analysis of Reliance ResQ

Insightful analysis of Reliance ResQ app reviews revealing user experiences, service quality, and customer support issues.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Very fourd and cheating sarvice parson in sarvice center in mysore don't take reliance sarvice...

    Sentiment
    • Negative
    Content
    • Overall Satisfaction
    Nov 27, 2024

  • Great service by Praveen Kumar from resq service thanks

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Nov 26, 2024

  • Worst service. No one come for service

    Sentiment
    • Negative
    Content
    • Service Quality
    Nov 24, 2024

  • Poor feed back from reliance customer care .they did not have any updates . Service center is not attending calls.

    Sentiment
    • Negative
    Content
    • Customer Support
    Nov 22, 2024

  • Very good service for Reliance service center

    Sentiment
    • Positive
    Content
    • Service Quality
    Nov 22, 2024

  • Akash 😈🔥💯🤟 yadav

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 21, 2024
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Sentiment Analysis (limited preview)
46 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Reliance ResQ based on online reviews collected from Google Play. The analysis helps Customer Service Managers, Product Managers, User Experience Designers, Market Researchers, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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