Mixed Reviews for Refurbished Apple iPhone 12, 256GB: Condition, Battery, and Customer Service Highlighted
Unlock Insights: Refurbished iPhone 12 Customer Feedback Report

Mixed Reviews for Refurbished Apple iPhone 12, 256GB: Condition, Battery, and Customer Service Highlighted

Mixed reviews for the Apple iPhone 12, 256GB, refurbished. Customers expressed satisfaction with the phone's condition, battery life, and packaging. However, some reported issues with battery health, defective cameras, delays in delivery, and poor customer service for replacements or refunds. Despite positive aspects like appearance and functionality, concerns about inconsistent battery health and seller responsiveness were prevalent.

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Custom Date - May 25, 2024
Featured Content
  • Muy bueno

    Me llego con un cable no original pero estéticamente totalmente perfecto y el funcionamiento por ahora también perfecto, la unica pega esq tenia 87% de salud de batería pero igualmente le dura bastante por ahora perfecto

    Sentiment
    • Positive
    Content
    • Battery Health and Performance
    Apr 03, 2024
  • Estado del teléfono muy bien pero batería al 74%

    El estado del teléfono era muy buena, prácticamente sin rasguño ninguno, pero la salud de la batería estaba al 74%. Amazon aseguraba un estado de al menos el 80%, así que lo devolví. Tardó casi 10 días en llegar de nuevo al vendedor (Alemania), pero cuando llegó me devolvieron el importe pagado.

    Sentiment
    • None
    Content
    • Customer Service and Returns
    Mar 23, 2024
  • Genial

    El teléfono está en perfecto estado en cuanto a pantalla y carcasa. El color no se corresponde ya que pedi negro y ha llegado en azul.
    El único pero es la batería que tiene una salud del 87%.

    Sentiment
    • Positive
    Content
    • Battery Health and Performance
    Mar 20, 2024
  • Reembolso no cumplen

    Amazon renewed no cumplen. Dicen 1 año de garantía y reembolso o sustitución. No cumplen. He comprado iphone 12. A los pocos meses se estropea placa base y no responden del defecto. He enviado el móvil al vendedor siguiendo sus instrucciones y me responden que NO corresponde reembolso. Ni siquiera ofrecen sustitución. No volveré a usar este servicio Amazon Renewed.

    Sentiment
    • Negative
    Content
    • Customer Service and Returns
    Mar 18, 2024
  • Feliz

    Estou muito feliz, com o meu iPhone
    Melhor do que eu esperava
    Entregou no dia certinho tudo conforme na descrição do produto
    Gratidão

    Sentiment
    • Positive
    Content
    • Delivery Time and Condition
    Mar 15, 2024
  • Va perfecto

    Tras dos meses de mucho uso por parte de mi hija el teléfono va perfecto. Como nuevo. Todo bien de momento.

    Sentiment
    • Positive
    Content
    • Battery Health and Performance
    Mar 13, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Apple iPhone 12, 256GB, Negro - (Reacondicionado) based on online reviews collected from Amazon. The analysis helps Market Analysts, Product Managers, Customer Service Executives, E-commerce Store Owners, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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