Mixed reviews for the Apple iPhone 12, 256GB, refurbished. Customers expressed satisfaction with the phone's condition, battery life, and packaging. However, some reported issues with battery health, defective cameras, delays in delivery, and poor customer service for replacements or refunds. Despite positive aspects like appearance and functionality, concerns about inconsistent battery health and seller responsiveness were prevalent.
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Me llego con un cable no original pero estéticamente totalmente perfecto y el funcionamiento por ahora también perfecto, la unica pega esq tenia 87% de salud de batería pero igualmente le dura bastante por ahora perfecto
Sentiment
Positive
Content
Battery Health and Performance
Apr 03, 2024
Estado del teléfono muy bien pero batería al 74%
El estado del teléfono era muy buena, prácticamente sin rasguño ninguno, pero la salud de la batería estaba al 74%. Amazon aseguraba un estado de al menos el 80%, así que lo devolví. Tardó casi 10 días en llegar de nuevo al vendedor (Alemania), pero cuando llegó me devolvieron el importe pagado.
Sentiment
None
Content
Customer Service and Returns
Mar 23, 2024
Genial
El teléfono está en perfecto estado en cuanto a pantalla y carcasa. El color no se corresponde ya que pedi negro y ha llegado en azul. El único pero es la batería que tiene una salud del 87%.
Sentiment
Positive
Content
Battery Health and Performance
Mar 20, 2024
Reembolso no cumplen
Amazon renewed no cumplen. Dicen 1 año de garantía y reembolso o sustitución. No cumplen. He comprado iphone 12. A los pocos meses se estropea placa base y no responden del defecto. He enviado el móvil al vendedor siguiendo sus instrucciones y me responden que NO corresponde reembolso. Ni siquiera ofrecen sustitución. No volveré a usar este servicio Amazon Renewed.
Sentiment
Negative
Content
Customer Service and Returns
Mar 18, 2024
Feliz
Estou muito feliz, com o meu iPhone Melhor do que eu esperava Entregou no dia certinho tudo conforme na descrição do produto Gratidão
Sentiment
Positive
Content
Delivery Time and Condition
Mar 15, 2024
Va perfecto
Tras dos meses de mucho uso por parte de mi hija el teléfono va perfecto. Como nuevo. Todo bien de momento.
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This page displays purchase options and a preview of the customer feedback analysis report for Apple iPhone 12, 256GB, Negro - (Reacondicionado) based on online reviews collected from Amazon. The analysis helps Market Analysts, Product Managers, Customer Service Executives, E-commerce Store Owners, Quality Assurance Specialists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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