Redbox Streaming: Mixed Reviews and Customer Service Concerns
  • 70 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: Redbox Customer Feedback Analysis

Redbox Streaming: Mixed Reviews and Customer Service Concerns

Redbox receives mixed reviews for its streaming service, with many users experiencing buffering issues, limited movie options, and excessive commercials. Customer service is also a major concern, with difficulties reaching a live representative and receiving refunds. Some customers have reported unauthorized charges and phishing attempts. However, the kiosk rental service is generally praised for its convenience and clear transaction records.

Best for
  • Market Analysts
  • Customer Experience Managers
  • Digital Content Strategists
  • Brand Managers
  • Investment Analysts

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 40 latest reviews.

Custom Date - Mar 02, 2024

Featured Content

  • Quality of film selections are very…

    Quality of film selections are very limited. Very few foreign films available.

    Sentiment
    • None
    Content
    • Movie Selection
    Apr 01, 2023
  • The food was not good and the meat also…

    The food was not good and the meat also I think the meet was older one not good waste of money I don't come again

    Sentiment
    • Negative
    Content
    • Movie Selection
    May 09, 2022
  • Terrible streaming on a gigabyte…

    Terrible streaming on a gigabyte connection. This is my second movie to do this and now the last.

    Sentiment
    • Negative
    Content
    • Streaming Quality
    Feb 20, 2022
  • Too many commercials and they don't…

    Too many commercials and they don't even coincide with my area. Frustrating to attempt to watch a movie and see ads every few minutes.

    Sentiment
    • Negative
    Content
    • Commercials
    Dec 29, 2021
  • Terrible streaming experiences

    One Star too generous..

    Sentiment
    • Negative
    Content
    • Redbox Machines
    Dec 24, 2021
  • Streaming on Redbox sucks!

    Rented a movie, looks like crap. Every other streaming looks perfect, Netflix, Hulu, Amazon Prime Video. How do I get a refund from Redbox? Never use them again.

    Sentiment
    • Negative
    Content
    • Streaming Quality
    Nov 01, 2021
  • See All Reviews

Sentiment Analysis

-93 Net Promoter
Score

Popular Topics

Languages

Similar Reports
  1. Google Play Reviews 95
  2. Trustpilot Reviews 95
  3. Trustpilot Reviews 71
Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Trustpilot. It contains the top 40 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 40 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.