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    • Product Managers
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Raiffeisen Smart Mobile App Updates Draw User Criticism

Unlock Insights: Raiffeisen Smart Mobile App Customer Feedback Report

The recent updates to the Raiffeisen Smart Mobile app have received overwhelming negative feedback from users, primarily due to a confusing and inefficient user interface. Many users express frustration over the additional steps required to perform basic functions, with complaints about sluggish performance and unnecessary complexities. Reviewers note that the new design resembles less functional banking apps, with significant criticism directed at the removal of previously intuitive features. Users long for the return of the old interface, which was praised for its simplicity and efficiency. Overall, the app's updates have led to user dissatisfaction, with many calling it the worst banking app available.

Source: App Store Reviews of Raiffeisen Smart Mobile

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Customer Feedback Analysis of Raiffeisen Smart Mobile

In-depth analysis of customer feedback on Raiffeisen Smart Mobile's latest updates, highlighting key usability issues.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Design nou

    Noul aspect al aplicației e total peste mâna, absolut ineficient.

    Sentiment
    • Negative
    Content
    • User Interface Issues
    Jul 04, 2025
  • Ultimul update nasol

    Ultimul update arată teribil, iar browsingul printre conturi este greoi, se simte delay.

    Sentiment
    • Negative
    Content
    • App Performance Problems
    Jul 03, 2025
  • Horrible new UI

    It’s slow, badly organized, the general feel is cheap.

    Sentiment
    • Negative
    Content
    • User Interface Issues
    Jul 03, 2025
  • O aplicatie care devine tot mai buna cu fiecare update

    Multe tipuri de operatiuni, usor de utilizat.

    Sentiment
    • Positive
    Content
    • Functionality Limitations
    Jul 02, 2025
  • New dashboard is horrible

    Please bring back the old one.

    Sentiment
    • Negative
    Content
    • Loss Of Previous Features
    Jul 02, 2025
  • Interfata noua

    Noua interfata este oribila, 0 UX pe dashboard este doar 10% informatie utila, este inutilizabil

    Sentiment
    • Negative
    Content
    • User Interface Issues
    Jul 02, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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