The reviews for Rabobank's app are mixed, with users expressing frustration over the redesign, lack of English language support, and technical issues like login delays and error messages. Some users appreciate the convenience of the app for banking tasks, while others find it chaotic and difficult to navigate. Suggestions include adding Touch ID support, improving visual design, and addressing language options. Overall, there is a contrast between users who find the app efficient and those who struggle with its interface and functionality.
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To switch the language you have to logout and select then log back in- that’s some seriously subpar coding guys
Sentiment
Negative
Content
App Usability
Mar 07, 2021
Ugly app icon ruins my home screen
The Rabobank app has come a long way, after the introduction of their first web based version. Now if they only could replace the ugly app icon.
Sentiment
Positive
Content
Design Feedback
Oct 11, 2018
Alles zelf regelen
Vrijwel alles is te regelen via de RaboApp. De informatie wordt overzichtelijk aangeboden en het is gemakkelijk navigeren tussen de verschillende tekeningen en taken.
Sentiment
Positive
Content
App Usability
Oct 16, 2017
Goed
App is duidelijk en goed genoeg om succesvol te kunnen bankieren online
Sentiment
Positive
Content
App Usability
Oct 13, 2017
Crashes on iOS 8
For a bank priding itself to be at the forefront of mobile banking it's unfortunate to forget testing on iOS 8. Giving 4 stars because I still love Rabo as a bank.
Sentiment
Negative
Content
Technical Issues
Sep 19, 2014
English (American) version, Please
It would be helpful and greatly appreciated, if you would be so kind as to offer a version for your American clients. Thank you in advance for you consideration of this request. -A Client in Ventura, CA, USA
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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