Mixed Customer Sentiments Towards QNB Mobil & Dijital Köprü App
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Mixed Customer Sentiments Towards QNB Mobil & Dijital Köprü App

Customers have mixed feelings about the QNB Mobil & Dijital Köprü app. While some praise its convenience and usefulness, others complain about frequent crashes and difficult processes, such as setting up Hgs. The app's performance issues, slow operation, and lack of clarity in handling tasks like paying credit card debt are recurring themes. Despite positive feedback on customer service, the overall user experience seems inconsistent. Users highlight the simplicity and utility of the app but also express frustration with its complexity and inefficiency.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Hgs için kayıt yapacaktık. Hayatımda böyle saçma bir şey görmedim. İnternet bankacılığıni zorla kullandirtmaya çalıştı. Şifre alıyoruz şifreyi kabul etmiyor. Bankayı arıyoruz tekrar şifre alıyoruz yine kabul etmiyor. 2 dk sürecek is için yarım saattir uğraşıyoruz o da sadece internet şubesi için şifre almak için. Berbat ötesi bir bankacılık uygulaması. Yapı kredi en kolay ara yüze sahip uygulama.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Jul 08, 2024

  • Hh 1hb115hh&1h çıkıyor ve halk da k+r+q333+2q13eww

    Sentiment
    • Positive
    Content
    • Technical Issues
    Jul 08, 2024

  • yillarin müsterisiyim uygulama basit ve kullanişli tek caliştigim banka !

    Sentiment
    • Positive
    Content
    • Ease of Use
    Jul 07, 2024

  • Çok kötü bir uygulama bence indirmeyin en fazla 1 puan hakediyor

    Sentiment
    • Negative
    Content
    • Complaints about Specific Features
    Jul 07, 2024

  • Çok güzel bir banka əməyi geçen təşəkür ediyorum

    Sentiment
    • Positive
    Content
    • Satisfaction with Services
    Jul 06, 2024

  • findeks kırdı notum iyi fakat kırdı vermiyor neden acaba

    Sentiment
    • Positive
    Content
    • Complaints about Specific Features
    Jul 05, 2024
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for QNB Mobil & Dijital Köprü based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile Application Developers, Customer Service Managers, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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