PUBLIC Hotel NYC Review Summary
Unlock Insights: PUBLIC Hotel NYC Customer Feedback Report

PUBLIC Hotel NYC Review Summary

215 Chrystie St, New York, NY 10002, United States

Mixed reviews for PUBLIC Hotel in NYC, with positive comments on staff kindness, room design, and location convenience contrasting negative feedback about small rooms, lack of hot water, and inconsistent service quality.

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  • Hospitality Consultants
  • Travel Agents
  • Market Researchers
  • Customer Experience Managers

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Popular Phrases (of 30 reviews)
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  • Parlor arraigned a group of us to come in for free but the doorman tried to charge us $1k for a table. They ended up not letting us in without paying $1k. Their manager agreed with the doorman. Trash

    Sentiment
    • Negative
    Content
    • Nightlife Experience

  • 讛诪讬拽讜诐 谞讛讚专 讗讘诇 讛砖讬专讜转 诪讝注讝注 讜讛讞讚专讬诐 讘讚讬讜拽 讻诪讜 砖讛讜讘讟讞Nearby activities: 拽专讜讘 诇讛讻诇 讘诪谞讛讟谉Noteworthy details: 讞讜讘讛 诇住讙讜专 诪拽讜诐 诪专讗砖

    Sentiment
    • Positive
    Content
    • Room Quality

  • Wir haben f眉r Freunde von uns dem Rezeptionisten eine Flasche Champagner gegeben verbunden mit der Bitte, den Champagner den Freunden auf das Zimmer zu stellen. Dies hat nicht nur nicht geklappt, sondern der Champagner kam auch noch abhanden. Wir kann soetwas passieren? Ganz 眉bles Hotel.

    Sentiment
    • Negative
    Content
    • Customer Service

  • Fantastic hotel with even better staff - big thank you to Dante for being super helpful and accommodating.The room was super quiet, the black out shades plus comfortable bed = great sleep.The hotel is within few min walk from the subway station

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Rooms are small and not really well cleaned(I found snot stuck on the curtains) but you can鈥檛 beat the locationRooms: Tiny for the most partWalkability: Great location since it is so close to many restaurants, museums, and soho

    Sentiment
    • Positive
    Content
    • Room Quality

  • Room was quite small for what you pay, but yeah its New York.

    Sentiment
    • Positive
    Content
    • Room Quality
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Sentiment Analysis (of 30 reviews)
7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for PUBLIC Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Market Researchers, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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