Mixed Customer Feedback on Polaris Freedom Robotic Pool Cleaner
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Mixed Customer Feedback on Polaris Freedom Robotic Pool Cleaner

The Polaris Freedom Cordless Robotic Pool Cleaner receives mixed reviews from customers. While some praise its cleaning abilities and cordless feature, others express disappointment over missed spots, lack of scrubbing power, and issues with battery overheating. Users appreciate its ability to clean the pool bottom and walls but note that it struggles with steps and the waterline. The customer service response seems slow, with some encountering difficulties in getting assistance. Overall, the cleaner is seen as effective but has room for improvement in terms of thoroughness, durability, and customer support.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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  • Great unit - replaces the Polaris 280

    Easy to use. Works great - does not get stuck in corners like the Polaris 280 did. I wish it weighed less as it's heavy pulling it out of the pool. Well worth the money.

    Sentiment
    • Positive
    Content
    • Ease of Use and Setup
    Jul 02, 2024
  • Highly recommend

    This product worked right out of the box as advertised. Has done a great job in my pool so far

    Sentiment
    • Positive
    Content
    • Cleaning Performance
    Jun 26, 2024
  • Cordless Win

    We like that it's cordless but it's a bit cumbersome to take out and clean each time it's done. The corded one we can set a schedule on it so it ran every day and we left it in there at all times. It is nice that the cord doesn't get caught up on our handrail or our beta surface cleaners

    Sentiment
    • Positive
    Content
    • Ease of Use and Setup
    Jun 25, 2024
  • Clean you pool the easy way!

    Nice machine. Easy to use. The Bluetooth hook up not so easy.

    Sentiment
    • Positive
    Content
    • Ease of Use and Setup
    Jun 24, 2024
  • I was skeptical

    I use to own a wired Polaris bot, but the cable wore out and I purchased the new wireless one about a month ago. I love it. It does an amazing job cleaning my pool

    Sentiment
    • Positive
    Content
    • Cleaning Performance
    Jun 17, 2024
  • Polaris quality

    This was a gift for my son and his family to clean their pool. It is cordless which is a plus . After it was charged it cleaned the pool very efficiently and he was able to control it with his phone. His last cleaner had wheels. This one came with tracks which made cleaning the sides better.

    Sentiment
    • Positive
    Content
    • Ease of Use and Setup
    May 19, 2024
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Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Polaris Freedom Cordless Robotic Pool Cleaner, Cable-Free for All In-Ground Pools up to 50ft, Four based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Representatives, Marketing Professionals, Retail Managers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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