Mixed Reviews: Quick Issue Resolution & Great Customer Service at Pleo
  • 77 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: Pleo Customer Feedback Analysis Report

Mixed Reviews: Quick Issue Resolution & Great Customer Service at Pleo

Pleo receives mixed reviews on Trustpilot, with positive feedback on quick issue resolution, great customer service from team members like Jozef and James, and efficient handling of fraud cases. Users appreciate the user-friendliness of the platform and the responsiveness of the support team. However, some reviewers express concerns about weekend fund processing delays and ongoing unresolved everyday issues.

Best for
  • Customer Service Managers
  • Product Managers
  • Financial Analysts
  • Risk Management Officers
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
31 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Fast response and issue sorted very…

    Fast response and issue sorted very quickly by James

    Sentiment
    • Positive
    Content
    • Quick Issue Resolution
    Sep 09, 2024
  • Resolved issue

    This would be a mixed review as the issue possibly stemmed from Pleo in the first place. But Valeria, who I dealt with today was very good in her direction and we were able to resolve the issue, albeit over 3 hours! Thank you.

    Sentiment
    • Positive
    Content
    • Mixed Customer Service Experience
    Sep 05, 2024
  • Exceptional customer service from Jozef and the team

    We had a sizeable fraudulent transaction on one of our cards. The Pleo customer service team and Jozef have been exceptional from start to finish. They're responsive, helpful and keep you updated at every stage.Much appreciated!

    Sentiment
    • Positive
    Content
    • Fraud Cases Handling
    Sep 05, 2024
  • Deseo agradecer especialmente la…

    Deseo agradecer especialmente la dedicaci贸n y compromiso de David Arroyo Mart铆nez, en la resoluci贸n de incidencias surgidas durante la integraci贸n con Holded. Su profesionalidad y disposici贸n son encomiables.

    Sentiment
    • Positive
    Content
    • Professionalism and Efficiency
    Sep 04, 2024
  • Lifesafer

    Zoned in on the issue I had immediately , came up with a solution with easy to follow steps. Perfect

    Sentiment
    • Positive
    Content
    • Quick Issue Resolution
    Sep 04, 2024
  • Valéria is a TOP employee

    Val茅ria was really fast, smart and kind solving my request :)

    Sentiment
    • Positive
    Content
    • Quick Issue Resolution
    Sep 03, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
31 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Business Potential with Melio Feedback Insights
    Trustpilot Reviews 84
  2. Unveiling Brex Customer Feedback Insights: A Must-Read Report
    Trustpilot Reviews 81
  3. Unlock Insights: Cash App Feedback Analysis Report
    Trustpilot Reviews 72
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Pleo  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Financial Analysts, Risk Management Officers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.