User Feedback on PlayStation App: Issues and Features Highlighted
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    • User Experience Designers
    • Market Researchers
    • Customer Support Specialists
User Feedback on PlayStation App: Issues and Features Highlighted

Unlock Insights: PlayStation App User Feedback Report

The PlayStation App has received mixed reviews from users, highlighting various issues and features. Many users report problems with connectivity, including difficulties logging in and connecting to servers, especially after recent updates. The app's functionality for managing purchases, changing profile pictures, and redeeming rewards is frequently criticized, with several users facing errors during these processes. Some appreciate the app for checking friends' statuses and joining parties, yet find it lacking in comparison to competitors like Xbox. Overall, while it offers potential benefits for social engagement, persistent technical issues overshadow the experience for many users.

Source: App Store Reviews of PlayStation App

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Customer Feedback Analysis of PlayStation App

Explore our in-depth analysis of PlayStation App user feedback, highlighting key issues and features for improvement.

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Custom Date - Dec 04, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Won’t show me how to redeem my points

    For people I know it shows you can get credits on ps but for me it shows nothing

    Sentiment
    • Negative
    Content
    • Reward System Failures
    Nov 01, 2024
  • Rewards

    Doesn’t let you claim your rewards

    Sentiment
    • Negative
    Content
    • Reward System Failures
    Oct 29, 2024
  • Ps app

    Is not letting me sign in 1star

    Sentiment
    • Negative
    Content
    • Login and Connectivity Issues
    Oct 29, 2024
  • PlayStation

    Can u get rid of it automatically logging me out of the app

    Sentiment
    • Negative
    Content
    • Profile Management Problems
    Oct 19, 2024
  • Pretty good

    Great app

    Sentiment
    • Positive
    Content
    • Comparison to Competing Apps
    Oct 18, 2024
  • Cart

    My cart is not loading so I can’t remove items or purchase any item .

    Sentiment
    • Negative
    Content
    • Purchasing Difficulties
    Oct 16, 2024
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Sentiment Analysis (limited preview)
-50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for PlayStation App based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, User Experience Designers, Market Researchers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

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  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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