Mixed Reviews on PayPay-ペイペイ: Convenience Praised, Navigation Criticized
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Mixed Reviews on PayPay-ペイペイ: Convenience Praised, Navigation Criticized

Reviewers have mixed feelings about PayPay-ペイペイ, praising its convenience for paying taxes and bills but criticizing issues like sudden login problems and changes in app functionality. Users highlight the need for better privacy features, easier navigation, and more stable point accumulation. Some express frustration with the lack of clarity regarding point redemption and difficulty in charging the app. Despite these concerns, many find PayPay to be a useful tool for everyday transactions.

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Custom Date - Jun 15, 2024
Featured Content
  • 電話窓口

    対応最悪。なんぼ愛想悪いねん。

    Sentiment
    • Negative
    Content
    • Customer Support
    May 20, 2024
  • ポイント設定が不具合のまま

    ポイントを貯めるに設定したが使おうとしても設定画面に使うのタブが出てこない。
    貯める、または運用するの二つのタブだけなのです。こんな不具合が起きたままの筈はなく、よっぽどポイントを使わせたくないのだろう。

    Sentiment
    • Negative
    Content
    • Point Accumulation
    May 18, 2024
  • ポイントが沢山たまります

    いつも便利に使わせて頂いて、凄く助かります。

    Sentiment
    • Positive
    Content
    • Convenience
    May 18, 2024
  • 画面上にクレジット可能額が見えるようになった

    支払いの時に周りに金額が見えないように目のマークが付いていたのに、PayPay開けたら最初の画面で金額が見えるようになっててびっくり。
    表ではポイントは見えてもいいけど、クレジットの金額は見えなくしてほしい

    Sentiment
    • Negative
    Content
    • User Interface
    May 17, 2024
  • 画面が、めっちゃ明るくなって眩しい

    前からずっと困っていることがあります。
    それは、支払いをタップすると、めちゃくちゃ画面が、明るくなります。
    それは、バグなんですか??
    知ってる人いたら教えて欲しいです!!

    バグだったら、絶対に直して欲しいm(._.)m

    Sentiment
    • None
    Content
    • User Interface
    May 16, 2024
  • 大事な取り引きなのに

    資産運用NISAミニアプリを開きたいのに全然反応しない。
    金銭の絡む株取り引きでアプリが開けなく売買できないのは重大な欠陥かと思います。

    Sentiment
    • Negative
    Content
    • App Functionality
    May 16, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for PayPay-ペイペイ based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Experience Specialists, Digital Marketers, Fintech Executives to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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