Pawp Online Reviews Overview - Customers Dissatisfied with Billing, Refunds, and Claim Denials
  • 84 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights: Pawp Customer Feedback Analysis Report

Pawp Online Reviews Overview - Customers Dissatisfied with Billing, Refunds, and Claim Denials

Title: Pawp Online Reviews Overview - Customers express dissatisfaction with Pawp's billing practices, denial of claims, and lack of refunds. Complaints include difficulties canceling subscriptions, poor customer service, and rejection of emergency fund claims. Many customers feel scammed or misled, especially those who signed up through T-Mobile promotions. Pawp is criticized for not honoring refunds, denying reimbursements for vet visits, and having unclear policies.

Best for
  • Customer Experience Managers
  • Pet Insurance Executives
  • Veterinary Practice Managers
  • Consumer Rights Advocates
  • Marketing Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
26 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 18, 2024
Featured Content
  • You can never cancel this

    I did not receive any services from this company and they won't allow me to cancel the subscription following the free trial. They say they have no record of my account. Yet they are charging my credit card. And won't allow me to cancel the account because they say they have no record of it.Update: They still haven't responded to my emails, but are responding here immediately.

    Sentiment
    • Negative
    Content
    • Cancellation Process Issues
    Dec 06, 2023
  • Refuses to refund $99 for a unwanted membership

    I used an offer on T-Mobile Tuesdays for advise offered by Pawp and somehow ended up paying $99 dollars for a membership I don't want, will never use and they refuse to refund my money. I guess somewhere in the fine print it explained all that but who reads all that stuff. I guess that's the only way they can make their money by scamming customers.

    Sentiment
    • Negative
    Content
    • T-Mobile Promotion Complaints
    Dec 04, 2023
  • Get real pet insurance over this

    Pawp is such a scam! They claim they send renewal emails which were never received and proceeded to charge a card that had been deactivated. They are now refusing to refund the money they fraudulently stole from me. Do yourself a favor and get yourself actual pet insurance!

    Sentiment
    • Negative
    Content
    • Refund Policy Complaints
    Nov 11, 2023
  • Extremely poor customer service

    Extremely poor customer service - they hide behind the auto renewal policy and good luck getting your money back even though you have not used their service. For your mental peace please look for a better service elsewhere

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Nov 10, 2023
  • I also got scammed through T-Mobile

    I also got scammed through T-Mobile. These are predatory business practices. I have not used their service when it was free and I do not intend to use it going forward. I have requested a refund and they refuse. I have reported it to the BBB.

    Sentiment
    • Negative
    Content
    • Refund Policy Complaints
    Nov 10, 2023
  • I contacted this service when I noticed…

    I contacted this service when I noticed that something was wrong with my dog, and they always helped me and gave good advice.

    Sentiment
    • Positive
    Content
    • Pet Health Advice Quality
    Oct 31, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-55 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
26 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 101
  2. Trustpilot Reviews 81
  3. Trustpilot Reviews 73
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Pawp  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Pet Insurance Executives, Veterinary Practice Managers, Consumer Rights Advocates, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.