Luxury Stay near Central Park: Exceptional Service & Comfort
Unlock Insights: Park Hyatt New York Guest Feedback Report

Luxury Stay near Central Park: Exceptional Service & Comfort

153 W 57th St, New York, NY 10019, United States

Luxury, exceptional service, prime location near Central Park, modern design, friendly staff, comfortable rooms, 5-star experience. Guests praise the attentive service, spacious accommodations, and amenities like the indoor pool. Some reviews highlight minor issues such as room readiness and noise levels. Overall, Park Hyatt New York stands out for its quality, comfort, and high-end offerings.

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Popular Phrases (of 30 reviews)
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  • It's a nice bar. I didn't stay this trip but I've stayed in all the flagship Park Hyatt and this was probably a little more generic slash boring than their Hong Kong/Toronto/London offers. Staff were perfect & lovely.

    Sentiment
    • Positive
    Content
    • Hotel Facilities

  • We had a great stay at the park Hyatt. The staff were all incredible and particularly Kamil at breakfast was wonderful and so sweet with our 3 yo daughter. Thanks for a lovely stay!

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • فندق جميل المستقبلين من الباب لطفاء موظفو الاستقبال مريحين فالمعاملة خدمة الغرف بطيئة بعد الشيء للان لم أستخدم مرافق الفندق فلا أستطيع تقييمها 👍💞👍

    Sentiment
    • Positive
    Content
    • Room Experience

  • Very nice

    Sentiment
    • Positive
    Content
    • Hotel Facilities

  • Excellent stay for either business or leisure. Top tier facilities and helpful staff. Unique property in the One 57 tower

    Sentiment
    • Positive
    Content
    • Hotel Facilities

  • The whole experience at this hotel was incredible. I huge shoutout to Justina, the manager, she made the stay extra special. I can’t recommend this hotel highly enough, or thank Justina enough for making our stay so extraordinary!

    Sentiment
    • Positive
    Content
    • Staff Friendliness
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Park Hyatt New York based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Travel Industry Consultants, Market Researchers, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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