Mixed Reviews for OxiMedical Respiratory: Quality Service vs. Pricing Concerns
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Mixed Reviews for OxiMedical Respiratory: Quality Service vs. Pricing Concerns

OxiMedical Respiratory receives mixed reviews with customers praising the quality of products and customer service in some cases, while others express dissatisfaction with pricing, communication, and product durability. Positive feedback highlights helpful representatives like Robert Lee and Michael Mishell, efficient service, and life-saving equipment. On the other hand, negative comments mention issues with pricing, refurbished equipment durability, and poor communication regarding costs. Overall, the company's reputation seems to hinge on individual customer experiences.

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Custom Date - May 23, 2024
Featured Content
  • Still waiting to hear from them

    Dealing with oxymed has been a challenge although they finally keep their promise. Waiting to hear from them about a battery issue.

    Sentiment
    • None
    Content
    • Customer Service Experience
    Jun 01, 2021
  • Excellent group

    Found OxiMedical when I lived in the Atlanta area. Now, even though I have long been in another state, I still rely on OxiMedical for my oxygen concentrator needs.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 27, 2021
  • The unit works well but 6 lpm it is not…

    The unit works well but 6 lpm it is not enough for me anymore. My bad.Would you like to buy back?

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    May 27, 2021
  • Gress as t Purchse. !!

    So happy I was able to purchace G5. It works fine and very quiet. The rental machine was too noisy and the tanks were cumbersome

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Apr 17, 2021
  • I have since recommended several ppl to…

    I have since recommended several ppl to oximedical! Perfect customer service and machines! I will go no where else! Ask for Robert a lee!!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 09, 2021
  • I have purchased several concentrators…

    I have purchased several concentrators from you over the years and am satisfied with your service. It has been very easy to order, update and get systems repaired.

    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase Process
    Apr 01, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for OxiMedical Respiratory  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Medical Equipment Suppliers, Customer Service Managers, Business Analysts, Product Development Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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