Mixed Reviews for Overnightpettags: Delivery Delays, Engraving Errors, and Customer Service Concerns
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Mixed Reviews for Overnightpettags: Delivery Delays, Engraving Errors, and Customer Service Concerns

Overnightpettags has received mixed reviews with customers reporting issues such as long delivery times, incorrect engraving, poor customer service, and unresponsive communication. Some customers praised the product quality and affordability, while others labeled the company as a scam due to non-delivery. Concerns include delayed responses, missing details on tags, and dissatisfaction with the overall service. The company is criticized for not living up to its 'overnight' promise and for lacking in customer support. Recommendations suggest caution when ordering from Overnightpettags to avoid potential disappointment and loss of money.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Scam!

    Scam! We ordered a tag in April of 2020. Never received it, multiple attempts to call and email.

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Feb 21, 2021
  • Do not order from this company

    Do not order from this company. I ordered 2 tags and a collar. It took 4 weeks to get the tags and I still did not receive the collar. I have opened a case with PayPal.

    Sentiment
    • Negative
    Content
    • Shipping Time and Accuracy
    Jul 19, 2020
  • DO NOT TRUST THIS COMPANY

    no answer back to any emails or calls. no pet tag has been delivered. why did i not goggle first? this is a HORRIBLE COMPANY

    Sentiment
    • Negative
    Content
    • Communication Issues
    Jan 11, 2020
  • waste of time

    If you would like to pay for something, never have it ship, not have your repeated emails responded to then go ahead and buy from overnightpettags.com

    Sentiment
    • Negative
    Content
    • Communication Issues
    Dec 08, 2018
  • Do Not waste your money!

    Ordered 4 tags Oct.22 2018-My debit card was charged Oct.23---It is now Dec. And No Tags!!!Called and left numerous messages and they will not contact me.Total Rip Off!!

    Sentiment
    • Negative
    Content
    • Shipping Time and Accuracy
    Dec 03, 2018
  • I as well never received my order and…

    I as well never received my order and they will not respond to calls or emails. The BBB is useless. This company are crooks.

    Sentiment
    • Negative
    Content
    • Communication Issues
    Oct 03, 2018
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Sentiment Analysis (of 30 reviews)
-50 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Overnightpettags  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Product Managers, Customer Experience Analysts, Marketing Strategists, Pet Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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