Mixed Reviews Highlight Comfort and Quality Concerns for OOFOS Footwear
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Mixed Reviews Highlight Comfort and Quality Concerns for OOFOS Footwear

OOFOS receives mixed reviews with customers praising the comfort provided for foot conditions like plantar fasciitis but facing issues like sizing discrepancies, color transfer, and durability. While some appreciate the customer service and return policy, others express disappointment with the product quality and changes in materials. Positive feedback highlights the relief provided by OOFOS sandals for foot pain, along with efficient returns. Suggestions for improvement include better quality control, communication of product issues, and increased sizing options.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Friendly customer service and very helpful.

    Great and very friendly customer. Very helpful with replacing shoes.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 03, 2024
  • Although my husband loves them the sole…

    Although my husband loves them the sole marked our rugs. Had to have carpets cleaned.

    Sentiment
    • Negative
    Content
    • Color Transfer Issue
    Feb 29, 2024
  • Not worth it

    For as much money as they charge, you would THINK they'd come in half sizes! They are comfortable but fugly. I'll keep what I have but won't buy any more.

    Sentiment
    • Positive
    Content
    • Product Quality and Durability
    Feb 10, 2024
  • My order from OOFOS.com was addressed

    Update from previous review. I asked for a refund after I showed proof that I could not intercept a package. Refund was issued.

    Sentiment
    • Positive
    Content
    • Return and Refund Process
    Feb 10, 2024
  • I love mine

    I love mine. I had a stroke in November at the age of 52 and this "shoe" feels the best at my rehab PT sessions.

    Sentiment
    • Positive
    Content
    • Comfort and Pain Relief
    Jan 02, 2024
  • The items in stock were in good quality…

    The items in stock were in good quality but the only problem is one of the crew has a but of an attitude.

    Sentiment
    • None
    Content
    • Customer Service Experience
    Dec 12, 2023
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Sentiment Analysis (of 30 reviews)
3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for OOFOS  based on online reviews collected from Trustpilot. The analysis helps Footwear Retailers, Product Managers, Customer Experience Analysts, Market Researchers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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