Scales Plus: Exceptional Customer Service and Quality Scales
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Scales Plus: Exceptional Customer Service and Quality Scales

Scales Plus excels in customer service, quick delivery, and offering a variety of accurate scales. Customers appreciate the helpful staff, fast shipping, and quality products. Some reviews mention issues with product matching, delayed deliveries, and the need for calibration weights. Overall, Scales Plus is praised for its sturdy mechanical scales, friendly service, and fair pricing.

Best for
  • Retail Managers
  • Product Developers
  • Customer Service Executives
  • Supply Chain Analysts
  • Quality Assurance Managers

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Custom Date - May 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Correct Product

    Took the time to make sure when were getting the correct cable for our current scale. Saved us money in the process as well!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 23, 2024
  • It took forever to get our scales and…

    It took forever to get our scales and the delivery date kept getting pushed back time after time. Poor lead times.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Apr 22, 2024
  • Quick and easy online ordering

    Quick and easy online ordering. Received product on time!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Apr 01, 2024
  • Friendly and good pricing

    Friendly sales rep and product was delivered within a few weeks. Good pricing too.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 25, 2024
  • GREAT SCALE DOES WHAT NEEDS TO BE DONE

    Great product, fast shipping, satisfied with purchase.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 18, 2024
  • Helpful

    Helpful. Got what was promised price and delivery.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Scales Plus  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Customer Service Executives, Supply Chain Analysts, Quality Assurance Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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