Conrad Manila receives praise for its excellent service and facilities, with special mentions for staff members MJ, Joel, Francis, Mike, Cristine, and Kuya Maverick. The hotel's location and view are also highly praised. Guests recommend dining at China Blue and Locavore, as well as enjoying drinks at the Sea Lounge and C Lounge. The customer service at Brasserie on 3 and C Lounge receives high praise, with mentions of staff members JM, Anna, and Melo. Overall, the hotel provides exceptional hospitality, cleanliness, and amenities.
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Discover exceptional service & facilities at Conrad Manila with our in-depth customer feedback analysis report.
Really love the food! We like all dishes and beverages ordered. Ambiance was good too. I just find the response time slow. It will also be good if service water was already served the moment we sat on our table.
Excellent and very accommodating staff. Very good choices of food fronting Manila Bay during breakfast. Room, bed, toilet was also nice and comfortable. Highly recommended and worth spending. Keep it up!!!
Anna provided exceptional customer service during our visit at Conrad. Her friendliness and attentiveness greatly enhanced our experience. The afternoon tea set was delicious. Overall, a great time!!!
I had fantastic service from Cristine in the C Lounge. Not only was she friendly fast and efficient she actually helped with info for my training presentation as a native of the Philippines. Thank you
Marlo and Robelyn did an excellent job taking care of my room. They are very professional and friendly. The room is clean. And the service was excellent. So I would say overall the experience has been a very good one.
The hotel has beautiful view and scenery. Easy access. Very warmth, good manner and helpful staff...anywhere and anytime. The Phillipines hospitality. The room is really superb and clean. Excellent!!!
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