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Unlock Insights: Ol Donyo Lodge Customer Feedback Analysis

Luxurious Safari Experience at Ol Donyo Lodge: Stunning Views, Personalized Service & Unforgettable Wildlife Encounters

Ol Donyo Lodge by Great Plains Conservation offers a luxurious and unique safari experience. Guests praise the stunning views of Mt. Kilimanjaro, personalized service, knowledgeable guides, delicious cuisine, and diverse activities like horseback riding and bush walks. The lodge's beautiful accommodations, including private pools and star beds, provide an unforgettable stay amidst abundant wildlife. Visitors appreciate the attention to detail, warm staff interactions, and exceptional experiences such as bush breakfasts and sundowners. Despite some minor issues like water pressure in showers, Ol Donyo Lodge stands out for its exceptional hospitality and memorable safari adventures.

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  • Hotel and Hospitality Managers
  • Tour Operators
  • Safari Adventure Planners
  • Marketing Professionals in Tourism

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Featured Content
  • A little spot of Paradise

    A truly fantastic lodge. Suites are beautifully decorated in natural materials that ensure absolute comfort and luxury but in a stylish and elegant way that blend with the surroundings. Loved the plunge pool with views over the plain to Kilimanjaro, the delicious food, fantastic staff and little touches that make a stay so memorable. I could not recommend this place more highly.

    Sentiment
    • Positive
    Content
    • Accommodations and Luxury
  • Ol Donyo

    The facility is substandard as compared to the other places we stayed in Africa. There was little or no shower hot water or shower water pressure for the duration of our stay. The rooms were damp and musty with numerous live and dead bugs and geckos residing in the bathroom. The roof leaked in most of our rooms (we had six) during a heavy rain. The light was poor in the rooms and there was little storage for clothing or personal items. The doors have no locks. However, the staff was great and the food was very good.

    Sentiment
    • Negative
    Content
    • Accommodations and Luxury
  • Perfection

    I cannot fault this lodge. The staff make the experience and the service is second to none. The lodge itself is stunning, the location in breathtaking and the rooms are beautiful. The food was on another level, every meal was delicious and they catered for any dietary requirements with no issues at all. Just go here, you absolutely will not regret it, I can't say enough good things about it!

    Sentiment
    • Positive
    Content
    • Accommodations and Luxury
  • Dr

    Accommodations marginal to poor. Roof leaked. No hot water and minimal water pressure. Shower drain rusty.Geckos living in bathroom. Bugs everywhere.No storage for clothes. Living room open air which attracted bugs with fireplace burning…which also let smoke in the room. We soo wanted to leave. Staff and food okay but couldn’t compensate for marginal accommodations.

    Sentiment
    • Negative
    Content
    • Accommodations and Luxury
  • Perfect for relaxing and adventure

    The lodge is absolute safari luxury and a perfect place to unwind after activities on the plains. Whether you're staying here the whole time or it's just a stop on your trip around Kenya, you won't be sorry. We went horseback riding, game drives during the day & night and mountain biking. We saw a pride of lions, elephants, zebras, gazelle, cheetah's and more. The food is delicious and they accommodated my gluten allergy perfectly with all gluten free meals that were delicious!

    Sentiment
    • Positive
    Content
    • Activities and Safari Adventures
  • ol Donyo Lodge

    While every aspect of the ol Donyo experience is first class, this property is differentiated by its emphasis on activities such as horseback riding and its commitment to wellness and a highest quality personal spa experience. As great as the lodge and the experience, it's the people who set it apart. From the welcoming greeting to the departure, ol Donyo embraces guests in a warm and personal way that feels like a truly happy home.

    Sentiment
    • Positive
    Content
    • Staff and Service Excellence
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Great Plains Conservation ol Donyo Lodge based on online reviews collected from Tripadvisor. The analysis helps Travel Industry Analysts, Hotel and Hospitality Managers, Tour Operators, Safari Adventure Planners, Marketing Professionals in Tourism to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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