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Mixed Customer Experiences with OK Mobility Car Rentals
  • 72 users bookmarked
  • Who is this report for?
    • Car Rental Managers
    • Customer Experience Specialists
    • Market Researchers
    • Automotive Industry Analysts
    • Business Strategists
Mixed Customer Experiences with OK Mobility Car Rentals

Unlock Insights: OK Mobility Customer Feedback Report

OK Mobility has received mixed reviews, with an average rating of 3.5 out of 5. Many customers appreciated the ease of car pickup and the cleanliness of the vehicles. However, several reviews highlighted issues such as inadequate customer service, unexpected charges, and problems with vehicle condition upon return. Some customers reported delays and complications related to insurance and vehicle specifications. While some found the overall experience satisfactory due to good value and helpful staff, others experienced significant frustrations that led to suggestions for improvement in communication and service consistency. Overall, OK Mobility provides decent car rental options but could enhance customer satisfaction by addressing the noted concerns.

Source: Trustpilot Reviews of OK Mobility is rated "Average" with 3.5

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Customer Feedback Analysis of OK Mobility is rated "Average" with 3.5

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Entrega rápida y devolución

    Entrega rápida y devolución

    Sentiment
    • Positive
    Content
    • Pickup and Drop-off Procedures
    Oct 26, 2025
  • Well done.

    It was very nice.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 25, 2025
  • Alles Prima

    Alles super!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 25, 2025
  • Gracias

    Todo perfecto... Gracias

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 25, 2025
  • Good

    Good good good

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 25, 2025
  • Muy satisfecho

    Son los mejores

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 25, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
36 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for OK Mobility is rated "Average" with 3.5 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Car Rental Managers, Customer Experience Specialists, Market Researchers, Automotive Industry Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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