Critical Feedback on NLB Klik Slovenija App Update
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Critical Feedback on NLB Klik Slovenija App Update

Users are highly dissatisfied with the recent update of NLB Klik Slovenija app, criticizing its unresponsiveness, lack of user-friendliness, and various malfunctions. Complaints include the disappearance of key features, slow performance, and non-functional tools like scanning QR codes and payment slips. The new version is deemed complicated, visually unattractive, and lacking in basic functionalities such as Dark Mode and Apple Pay support.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Update - new version

    Since the update to the new version everything is so complicated and not user frendly. Really dissapointing

    Sentiment
    • Negative
    Content
    • Navigation and Usability
    Oct 19, 2023
  • Napake

    Ne da se odjaviti iz app. Ne dela! Ne da se pogledati izpiske (PDF) za pretekle mesece

    Sentiment
    • None
    Content
    • App Functionality
    Sep 30, 2023
  • NLB Klik

    Z novo podobo je na telefonu postal skoraj neuporaben. Bistveno boljĹĄi je bil prej. Izgovor da je enak na vseh platormah je bolj slab.

    Sentiment
    • Negative
    Content
    • Design and Layout
    Jul 14, 2023
  • Very bad

    One of, if not the worst, mobile bank application from Slovenian banks …

    Sentiment
    • Negative
    Content
    • App Functionality
    Jul 11, 2023
  • Super, a se precej hroscev

    Kategorizacija izgine, ko se spremeni avtorizacija.
    Super bi bilo, ko bi bila kategorizacija samodejna ob ponovljenem prejemniku.

    Sentiment
    • Positive
    Content
    • App Functionality
    Jul 08, 2023
  • Polomija

    Totalno raztresena aplikacija, nepregledno in brez intuicije. Čim prej vrnite staro verzijo.
    Lp a

    Sentiment
    • Negative
    Content
    • User Interface Experience
    Jun 20, 2023
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Sentiment Analysis (of 30 reviews)
-77 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for NLB Klik Slovenija based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, UX/UI Designers, Customer Experience Specialists, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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