Nebula received mixed reviews, with many customers praising their prompt and helpful customer service, while others complained about unexpected charges and difficulties in canceling subscriptions. Positive feedback highlighted the app's psychics, free reports, and professional support team. Negative reviews focused on alleged scams and unauthorized charges, leading to disputes and refund requests. Overall, Nebula's customer service responsiveness and product offerings were highlighted, despite some users experiencing billing issues and feeling misled.
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The free reports and analyses are great and the psychics are also very nicee.
Was given a full refund after explaining that I didnât mean to subscribe. Great customer service.
They responded to my email on the same day! My issue was settled within one day!
Very prompt response for my refund request upon realizing that I was not aware what I was signing up for.
Very professional site, with top products and a very reactive customer care service.
Very quick to respond and helpful. Also understanding of specific situation. Great job!
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This page displays purchase options and a preview of the customer feedback analysis report for Nebula based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Digital Marketing Specialists, Product Managers, Consumer Behavior Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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