Negative Feedback Analysis for Natal Digital App
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Negative Feedback Analysis for Natal Digital App

Users are highly dissatisfied with the Natal Digital app, reporting frequent bugs, slow loading times, and a lack of available slots for scheduling appointments. Many feel that the app is causing people to lose their benefits due to its inefficiency and constant errors. The previous system of in-person scheduling at CRAS offices was preferred over this malfunctioning app.

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • App p茅ssimo no dia que 茅 preciso acessar n茫o abre!

    Sentiment
    • Negative
    Content
    • Technical Errors
    Apr 10, 2024

  • Mais de 1h tentando entrar nesse app,e s贸 carrega,ta bom de fazer um app que preste pois n茫o 茅 a primeira vez q isso acontece

    Sentiment
    • Negative
    Content
    • Technical Errors
    Apr 10, 2024

  • O aplicativo 茅 p茅ssimo, justo no dia de agendar o app n茫o funciona, rid铆culo isso.

    Sentiment
    • Negative
    Content
    • App Usability Issues
    Apr 10, 2024

  • Muito ruim pra fazer agendamento muito lento j谩 faz mais de 6 meses que tento agendar sai nem do canto

    Sentiment
    • Negative
    Content
    • Difficulty in Scheduling
    Mar 27, 2024

  • O aplicativo j谩 abre com as vagas todas esgotadas. MUITO ESTRANHO ISSO .

    Sentiment
    • Negative
    Content
    • Appointments Availability Issues
    Mar 27, 2024

  • n茫o est谩 funcionando tenho urg锚ncia em agendar. Pvf tire esses bugs. Nao abre

    Sentiment
    • None
    Content
    • Technical Errors
    Mar 26, 2024
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Sentiment Analysis (of 30 reviews)
-90 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Natal Digital based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Service Representatives, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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