Mixed Opinions on Spotify: User Appreciation vs. Criticism on Ads and Bugs
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Spotify Feedback Analysis: Unveiling User Insights

Mixed Opinions on Spotify: User Appreciation vs. Criticism on Ads and Bugs

Mixed opinions about Spotify: users appreciate the app's features but criticize the high number of ads and bugs, even for Premium subscribers. Some users report issues with offline mode and missing lyrics. Despite positive feedback on usability and music quality, dissatisfaction with the ad frequency, bugs, and lack of lyrics translations is prevalent.

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Custom Date - May 20, 2024
Featured Content
  • Usuária do app há anos. Mas ultimamente está com muitos blugs, não consigo ouvir playlists baixadas. Anúncios, mesmo adquirindo a versão Premium. Muito ruim para quem usa diariamente.

    Sentiment
    • Negative
    Content
    • Technical Problems
    Apr 05, 2024
  • Vou da 3 estrelas por conta que tem alguns bug por exemplo o login não consegui logan minha conta mais eu espero que a Spotify conserte isso, tirando isso o aplicativo e bom

    Sentiment
    • None
    Content
    • Technical Problems
    Apr 05, 2024
  • Assinei o Spotify e continuo ouvindo as propagandas. Percebi que tem propaganda no meio dos podcasts que devem do patrocínio do próprio podcast, mas também entre episódios e música. Não adiantou de nada pagar

    Sentiment
    • Negative
    Content
    • Advertising Complaints
    Apr 05, 2024
  • Essa última atualização deu pane no app, não consigo pesquisar músicas porque diz que estou offline, sendo que tenho internet, resolvam isso, não é por isso que eu pago

    Sentiment
    • Negative
    Content
    • Offline Mode Issue
    Apr 05, 2024
  • É um aplicativo bastante atrativo E é altamente Cool, vale a pena.

    Sentiment
    • Positive
    Content
    • Appreciation
    Apr 05, 2024
  • falta anúncio, tá pouco, e achei muito chato da gente poder escolher a música, ainda bem que só dá pra pular 6 vezes e se quiser mais tem que pagar, bem legal. ^^

    Sentiment
    • Positive
    Content
    • Music Selection Limitations
    Apr 05, 2024
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Spotify: música e podcasts based on online reviews collected from Google Play. The analysis helps Marketing Managers, Product Managers, User Experience Designers, Customer Service Representatives, Music Industry Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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