Mixed Feedback for NAB Mobile Banking App
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Mixed Feedback for NAB Mobile Banking App

The reviews for NAB Mobile Banking are a mix of positive feedback regarding ease of use and consistency, alongside negative comments highlighting persistent app malfunctions and customer service issues. Users appreciate the convenience and functionality of the app but express frustration over frequent outages and technical glitches. Concerns about data privacy, unresponsive support, and difficulties in accessing funds during app downtime are prevalent. Despite positive remarks on the app's user-friendliness and usefulness, the recurring theme of app instability and customer dissatisfaction raises significant concerns for potential users.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Impossible to activate card and to login and change your email and password.

    Sentiment
    • Negative
    Content
    • Log-In Difficulties
    May 10, 2024

  • Great App. Bravo foe making a useful app.

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    May 09, 2024

  • it has worked well and consistently which is more than I can say for the other few banks I've tried

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    May 08, 2024

  • Still as good as 20 years ago when i joined

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    May 06, 2024

  • Obnoxious ads interrupting things I want to watch encouraging people to use credit cards to buy baby stuff sickening. Sod off.

    Sentiment
    • Negative
    Content
    • Advertising Experience
    May 06, 2024

  • Is there any tech issue with the app? Unable to use it recently.

    Sentiment
    • None
    Content
    • Technical Issues
    May 05, 2024
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Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for NAB Mobile Banking based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Service Executives, Data Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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