N26 Banking App: Reviews and Feedback
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N26 Banking App: Reviews and Feedback

N26, a banking app with both positive and negative feedback, offers solid features and a clean UI. However, some users complain about slow network requests, difficulty in getting customer support, and issues with account verification. There have been cases of account closure with funds, fraudulent charges not being reimbursed, and app bugs. Despite these shortcomings, N26 is recommended by some users for its excellent performance and quick resolution of refund issues.

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  • Product Managers
  • Customer Experience Analysts
  • Financial Technology Developers
  • Market Researchers

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Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Mar 05, 2024

Featured Content

  • Way too complicated

    Took me a whole day to pair my phone. Ridiculous.

    Sentiment
    • Negative
    Content
    • App Bugs
    Dec 14, 2023
  • Mobile app down again

    Why is the app down again? I cannot use it to make payments when I’m traveling. This is so frustrating!

    Sentiment
    • Negative
    Content
    • Availability/Localization
    Oct 20, 2023
  • Anas El

    L un des meilleurs services au coût 0. Excellente application et performance digne des plus grandes banques de la places . 5 ans d usage sans faute

    Sentiment
    • Positive
    Content
    • Customer Support
    Mar 07, 2023
  • Trouble pairing my phone

    So many bugs! The app won’t let me pair my phone, and without the pairing the app is pretty useless.

    Sentiment
    • Negative
    Content
    • App Bugs
    Feb 20, 2023
  • Anonymous

    I had my wallet stolen this morning and I have a new card on the way and Apple Pay is already working with new card! Thanks N26!

    Sentiment
    • Positive
    Content
    • Card Services
    Feb 16, 2023
  • Favorite mobile banking app

    Wish they would come back to America love this app , and the cards where see thru

    Sentiment
    • Positive
    Content
    • Availability/Localization
    Feb 02, 2023
  • See All Reviews

Sentiment Analysis

-30 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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