Mixed User Feedback on n11 Online Shopping App
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Mixed User Feedback on n11 Online Shopping App

The online shopping app n11 receives mixed reviews from users. While some appreciate the ease of use, good deals with coupons, and reliable platform, others complain about navigation issues, freezing, and delays in product delivery. Users highlight the value of provided coupons and quick shopping experience. However, concerns arise regarding the complex coupon system, technical glitches after updates, and difficulty in canceling orders. Despite offering a wide range of products, n11 faces criticism for delivery delays and the lack of cancellation options. Overall, n11's app experience seems to vary among users, with a mix of positive and negative feedback.

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Custom Date - May 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • N11 bir harika

    Ne ararsan burada var. Her şeyi bulabilirsin…

    Sentiment
    • Positive
    Content
    • Product Variety
    Apr 07, 2024
  • Kupon sistemi cok kotu

    Hesaba bakiyorum 10 tane kupon var, detaylara bakmaya calisiyorum hicbir detay goremiyorum. Ne hikmetse hicbir kupon hicbir urunde gecmiyor! Kuponlar hicbir urunde gecerli olmayacaksa ve neden gecerli oldugunu bile soyleyemeyecek kadar ilkel sisteminiz varsa bizi bosuna ugrastirmayin

    Sentiment
    • Negative
    Content
    • Coupon Usage
    Apr 07, 2024
  • Çok kötü

    Çok kötü bir site sakın alış veriş yapmayın siparişim gelmiyor hergün 1 gün ileri atıyor elime ulaşmadan iade ettim bir sonuç yok sakın alış veriş yapmayın sıkıntılı bir site

    Sentiment
    • Negative
    Content
    • Delivery Service
    Apr 05, 2024
  • Hata

    Güncelleme yapıyorsunuz! Guncelleme yaparken, bir hatayı duzeltıp, başka Bır hataya yol açıyorsunuz! Sepet kısmı gozmuyor…

    Tumuyle hatalı guncelleme, her yerinden hata akıyor. Yazık…

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 04, 2024
  • Fiyat yanıltması

    Ana ekranda fiyatlanan ürünlerin içeriğine girince fiyatlar arttırılmış

    Sentiment
    • None
    Content
    • Product Variety
    Apr 04, 2024
  • N11 Dolandırıcı bir kurumdur

    N11 bünyesinde calıstırdığı her kuruma tolerans gosterıyor ki aldıgımız urunu 2 hafta boyunca gondermedıklerı gibi birde dalga gecer farklı bırsey gonderıyorlar n11 pısmanlıktır alısverısınızı baska veya buradan daha kalıtelı yerlerden yapabılırsınız benım basıma gelmez demeyın bu dolandırıcı kurumda gelebılır sevgılerımle.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 03, 2024
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for n11 - Online Shopping based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Market Researchers, E-commerce Specialists, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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