Customer Feedback Summary for My Sky App: Key Issues and Concerns
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    • Customer Experience Managers
    • App Developers
    • Product Managers
    • Digital Marketers
    • Customer Service Executives
Customer Feedback Summary for My Sky App: Key Issues and Concerns

Unlock Insights: My Sky App User Feedback Report

The reviews for the My Sky app reveal a significant level of customer dissatisfaction. Users frequently report issues such as slow performance, technical difficulties with data rollover, and trouble accessing rewards like Vue Cinema tickets. Many customers express frustration with customer service, experiencing long hold times and unhelpful responses. There are also complaints regarding app functionality, with some users unable to view contracts or receive accurate broadband status updates. Positive feedback is minimal, with only a few mentioning helpful customer service experiences. The overall sentiment indicates that urgent improvements are needed to enhance user experience and functionality.

Source: App Store Reviews of My Sky

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Customer Feedback Analysis of My Sky

Insightful analysis of My Sky app user feedback identifying key issues for improvement.

Custom Date - Jul 07, 2025
Featured Content
  • Useless app
    Sentiment
    • Negative
    Content
    • App Performance Issues
    Jun 11, 2025
  • Vue tickets
    Sentiment
    • Negative
    Content
    • Vue Cinema Ticket Issues
    Jun 06, 2025
  • Product
    Sentiment
    • Positive
    Content
    • Positive Customer Service Experiences
    Jun 02, 2025
  • Not expecting
    Sentiment
    • Positive
    Content
    • Data Access Problems
    May 31, 2025
  • There is no point being loyal to sky
    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 25, 2025
  • Bad service for long serving customers
    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 19, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-43 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for My Sky based on online reviews collected from App Store. The analysis helps Customer Experience Managers, App Developers, Product Managers, Digital Marketers, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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