Customers express dissatisfaction with Muck Boots, citing poor quality, short lifespan, and unresponsive customer service. Many report issues such as leaking, splitting, and degradation after minimal use, with the company often attributing them to 'wear and tear'. Some have faced difficulties with returns and refunds, leading to frustration. Overall, the company's reputation has been marred by product quality and customer service issues.
Source: Trustpilot Reviews of The Original Muck Boot CompanyStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Uncover the truth about Muck Boots with our detailed feedback analysis. Discover quality and service insights.
Do not buy from this company they have completely ignored my returned boots. I sent back next day delivery signed for. They have not issued a refund.
Poor quality. My last pair of muck boots lasted 5 years with no issues. However, I bought my current pair 5 months ago and both boots are now burst at the heel. Very disappointed.
Very disappointed. Placed an order before Christmas. By 6th Jan still had not appeared. Wrote to company to enquire about order status - nothingPoor customer experience
Great wellies - they look a little industrial, but keep feet warm and dry 😊
Great service - delivered quickly and without drama. Lovely boots - comfortable, warm and practical - thank you
Easy availability access Good price Quickly delivered
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