Mixed Reviews for Mr Pets Hand Sanitiser & Customer Service
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Mixed Reviews for Mr Pets Hand Sanitiser & Customer Service

Mr Pets has received mixed reviews regarding their hand sanitiser products and customer service. Customers have reported issues such as delayed deliveries, missing items, lack of communication, and high prices. Some customers praised the company for timely delivery and product quality, while others criticized them for poor customer relations and perceived profiteering during the pandemic.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • De trak pengene fra min konto men ingen vare

    De trak pengene fra min konto 10.02.2021Men de har endnu ikke leveret den bestilte hundesele med navn 😡Hold jer fra dette fup firma 😡🤬😡Lisbeth Vad Denmark

    Sentiment
    • Negative
    Content
    • Order Processing
    Mar 05, 2021
  • Is taken your money

    Is taken your money, but don't send the product. Keep away from this company.They also calls themselves "Mega Vita" on Facebook. Don't order from there either.

    Sentiment
    • Negative
    Content
    • Order Processing
    Feb 20, 2021
  • Ordered 2x3pack hand gel sanitizer 70%…

    Ordered 2x3pack hand gel sanitizer 70% alcohol, sent 1packBut took ÂŁ17.98 plus its not theone advertised.does not reply toemails(no phone number)

    Sentiment
    • Negative
    Content
    • Product Quality
    May 01, 2020
  • I also have been charged £32 on my…

    I also have been charged ÂŁ32 on my credit card for sanitizer. This also has not arrived. I will contact my ctedit card company if no one replies.

    Sentiment
    • Negative
    Content
    • Order Processing
    Apr 19, 2020
  • I was unhappy when i dont get an email…

    I was unhappy when i dont get an email for the order i have today i got so i rate them 5 star

    Sentiment
    • Positive
    Content
    • Communication Problems
    Apr 10, 2020
  • Covid-19 Scammers.

    Gouging people in a time of crisis. Classy.Do not buy from these charlatans.

    Sentiment
    • Negative
    Content
    • Crisis Profiteering
    Apr 05, 2020
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Sentiment Analysis (of 30 reviews)
-58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mr Pets  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Product Development Specialists, Business Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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