Moka & Co: A Welcoming Café with Great Drinks and Service
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Moka & Co: A Welcoming Café with Great Drinks and Service

Unlock Insights: Moka & Co Customer Feedback Report

28-54 Steinway St, Astoria, NY 11103, United States

Moka & Co has garnered positive feedback from customers for its friendly atmosphere and exceptional service, particularly highlighting staff members like Malak and Nora. Many patrons enjoy the unique offerings, such as the pistachio latte and Yemeni coffee, although some reviewers note that prices can be high for certain items. The café's inviting environment is appreciated as a great place for socializing or working. Overall, Moka & Co is recognized as a gem in the city, with a strong reputation for quality drinks, delicious pastries, and a welcoming vibe that keeps customers returning.

Source: Google Business Reviews of Moka & Co

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Customer Feedback Analysis of Moka & Co

Discover what customers love about Moka & Co with our detailed feedback analysis. Ideal for enhancing your café experience.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Malak was so cute and friendly and the atmosphere was amazing … they just need to serve the arabic coffee in a better cup

    Sentiment
    • Positive
    Content
    • Atmosphere
    Mar 26, 2025

  • Nice place with a cool atmosphere,
    I like the adeni tea ..something different n special.
    Thank u Malak for ur service.

    Sentiment
    • Positive
    Content
    • Specialty Drinks
    Mar 16, 2025

  • Great experience and great host. Malik was really helpful and charming. Would come back and recommend highly.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 16, 2025

  • I got a great service here ! Great Ramadan vibe and the staff was amazing ! Malak was an angel she served our orders very quickly !

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 16, 2025

  • My family and I came here after dinner. The coffee was delicious - I had the pistachio latte! Very cute space and welcoming staff.

    Sentiment
    • Positive
    Content
    • Coffee Quality
    Mar 15, 2025

  • This is my favorite cafe! Malek was especially so nice and welcoming. They have the best drinks and desserts

    Sentiment
    • Positive
    Content
    • Staff Friendliness
    Mar 10, 2025
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Moka & Co based on online reviews collected from Google Business. The analysis helps Café Owners, Restaurant Managers, Marketing Professionals, Customer Experience Analysts, Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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