Positive Customer Feedback for Moitié Cosmetics
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Positive Customer Feedback for Moitié Cosmetics

MoitiƩ Cosmetics receives overwhelmingly positive feedback from customers, highlighting the exceptional customer service, fast shipping, and high-quality lashes and nails. Customers appreciate the ease of application, long-lasting wear, and variety of styles offered. The company's responsive customer support, particularly praised individual team members like Jocelyn and Honey for their outstanding assistance, resolving issues promptly. Despite a few minor setbacks like occasional stock shortages or delivery delays, the overall consensus is highly favorable towards MoitiƩ Cosmetics.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Beautiful products that are easy to wear

    Shipping is always fast. The lashes and nails are better than described and look amazing. They wear so well and I always feel like a million dollars when I wear them!

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Mar 28, 2022
  • Amazing customer service!

    Honey in customer service did an amazing job! She was able to correct an order quickly before it was shot by communicating with the shipping team. Great work and over the top service!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 26, 2022
  • Amazing lashes for amazing women

    Amazing lashes for amazing women! These lashes make me feel and look like a baddie!

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Jan 26, 2022
  • The chat feature in the app was…

    The chat feature in the app was perfect, it was quick and easy to use. I got my order taken care of fast.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 25, 2022
  • Products arrive very fast and they even…

    Products arrive very fast and they even send extra stuff! i love their lashes - they look amazing and last a pretty long time! i want to buy one if everything!

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Jan 17, 2022
  • I love these lashes

    I love these lashes! They are great! Super nice team and respond quickly! :)

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Dec 26, 2021
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Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Moitié Cosmetics  based on online reviews collected from Trustpilot. The analysis helps Brand Managers, Product Developers, Customer Service Directors, Marketing Specialists, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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