Moitié Cosmetics receives overwhelmingly positive feedback from customers, highlighting the exceptional customer service, fast shipping, and high-qualitylashes and nails. Customers appreciate the ease of application, long-lasting wear, and variety of styles offered. The company's responsive customer support, particularly praised individual team members like Jocelyn and Honey for their outstanding assistance, resolving issues promptly. Despite a few minor setbacks like occasional stock shortages or delivery delays, the overall consensus is highly favorable towards Moitié Cosmetics.
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Shipping is always fast. The lashes and nails are better than described and look amazing. They wear so well and I always feel like a million dollars when I wear them!
Sentiment
Positive
Content
Product Quality and Performance
Mar 28, 2022
Amazing customer service!
Honey in customer service did an amazing job! She was able to correct an order quickly before it was shot by communicating with the shipping team. Great work and over the top service!
Sentiment
Positive
Content
Shipping and Delivery
Mar 26, 2022
Amazing lashes for amazing women
Amazing lashes for amazing women! These lashes make me feel and look like a baddie!
Sentiment
Positive
Content
Product Quality and Performance
Jan 26, 2022
The chat feature in the app was…
The chat feature in the app was perfect, it was quick and easy to use. I got my order taken care of fast.
Sentiment
Positive
Content
Customer Service Experience
Jan 25, 2022
Products arrive very fast and they even…
Products arrive very fast and they even send extra stuff! i love their lashes - they look amazing and last a pretty long time! i want to buy one if everything!
Sentiment
Positive
Content
Product Quality and Performance
Jan 17, 2022
I love these lashes
I love these lashes! They are great! Super nice team and respond quickly! :)
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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