Mixed Feedback on MobilDeniz App Usage
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Mixed Feedback on MobilDeniz App Usage

The online reviews for MobilDeniz present a mix of positive and negative feedback. Users appreciate the ease of use and convenience of the app for various transactions. However, some customers encounter technical issues like freezing and login problems, leading to frustration. Complaints about customer service responsiveness and dissatisfaction with specific features like credit limit adjustments are also evident. Overall, the app's reliability and functionality are crucial for user satisfaction and trust in Denizbank's services.

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  • Mobile App Developers
  • Customer Service Analysts
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  • UX/UI Designers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Deniz bank müşteri hizmetlerine bağlanmak için ilk önce Cumhurbaşkanı ile görüşmek gerekiyor yoksa hayatta baglanamazsiniz çok zor

    Sentiment
    • Negative
    Content
    • Customer Support Wait Time
    Apr 22, 2024

  • Herkesi Denizbanklı olmaya davet ediyorum.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Trust
    Apr 21, 2024

  • Deniz bank müşterisi olamıyorum memnun kalmadım

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 21, 2024

  • Allah aşkına bi el atın devamli kasiyor işlem yapamiyoruz. Siliyorum yüklüyorum. Hep sıkıntı.

    Sentiment
    • Negative
    Content
    • Mobile App Technical Issues
    Apr 19, 2024

  • kart kullamiyorum kullanmak istemiyorum denizmobil kullanmak istitorum sadece

    Sentiment
    • Negative
    Content
    • Overall Satisfaction and Trust
    Apr 19, 2024

  • Uygulama berbat kredi kartı limitini düşürme yok en iyisi hesap kart hepsini kapatmak

    Sentiment
    • Negative
    Content
    • Credit Card Operations
    Apr 19, 2024
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for MobilDeniz based on online reviews collected from Google Play. The analysis helps Bank Managers, Mobile App Developers, Customer Service Analysts, Digital Marketing Specialists, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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