Millennium Knickerbocker Hotel Chicago: Mixed Reviews Highlighting Cleanliness, Accessibility, and Service
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Millennium Knickerbocker Hotel Chicago: Mixed Reviews Highlighting Cleanliness, Accessibility, and Service

Unlock Insights: Millennium Knickerbocker Hotel Review Analysis

163 E Walton Pl, Chicago, IL 60611, United States

Mixed reviews for Millennium Knickerbocker Hotel Chicago with mentions of cleanliness issues, outdated rooms, accessibility problems, and inconsistent service. However, positive notes on the historic charm, prime location, and friendly staff.

Source: Google Business Reviews of Millennium Knickerbocker Hotel Chicago

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Customer Feedback Analysis of Millennium Knickerbocker Hotel Chicago

Insightful analysis of Millennium Knickerbocker Hotel Chicago, covering cleanliness, service, and more for strategic improvements.

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  • Windows were dirty, screens especially. Very stuffy, so we opened 1 of then. Pillows could use an upgrade, both of us asked for extrasNearby activities: Navy Pier, Doc B's, and the Nix downstairs

    Sentiment
    • Positive
    Content
    • Room Comfort & Amenities

  • Hotel Is straight trash, and it is not 4 star front desk is inexperienced parking is trash no drink machines I stayed better at a holiday inn

    Sentiment
    • Negative
    Content
    • Issues with Booking & Information

  • Such a cool gem, Inexpensive and safe! The history behind the hotel is pretty interesting! Highly recommend!Safety: Extremely safe area. Very private and secure!Walkability: Great location just on the outskirts of magnificent mile! Walking distance to some cool restaurants as well!

    Sentiment
    • Positive
    Content
    • Safety & Security

  • Solid value if under $90.Positives:- Great location on the Magnificent Mile- Solid and quiet gym (with dumbbells up to 50 lbs)- Nice bathroomsNegatives:- Small rooms

    Sentiment
    • Positive
    Content
    • Value for Money

  • Clean hotel. Nice bar in hotel. Walking distance to many things to see and do. Reasonable price.Nearby activities: Riverwalk, Bean, casino, restaurants, shopping

    Sentiment
    • Positive
    Content
    • Location & Accessibility

  • Great value for money in central Chicago- good hotel. It is old and needs a bit of renovation, but it would meet your needs. It is super clean- a shout-out to the housekeepers on floor 9, as they did an amazing job cleaning the room.

    Sentiment
    • Positive
    Content
    • Hotel Condition & Cleanliness
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16 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Millennium Knickerbocker Hotel Chicago based on online reviews collected from Google Business. The analysis helps Hotel Managers, Market Researchers, Tourism Consultants, Customer Experience Specialists, Hospitality Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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