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  • Who is this report for?
    • Hotel Managers
    • Travel Agents
    • Customer Experience Analysts
    • Marketing Professionals
    • Tourism Consultants
Exceptional Service and Comfort at Meliá Cohiba, Havana

Unlock Insights: Meliá Cohiba Guest Feedback Analysis

The Meliá Cohiba hotel in Havana receives overwhelmingly positive reviews for its excellent service, friendly staff, and comfortable accommodations. Guests appreciate the luxurious atmosphere, spacious and modern rooms, as well as the variety and quality of food available. Special mentions are given to the attentive reception team and specific staff members who enhance the guest experience. The hotel's location offers stunning views of the Malecón, making it an ideal choice for both leisure and business travelers. While some concerns about breakfast service and dietary options were noted, the overall sentiment underscores a commitment to hospitality and guest satisfaction, making Meliá Cohiba a preferred destination in Cuba.

Source: Tripadvisor Reviews of Melia Cohiba

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Customer Feedback Analysis of Melia Cohiba

Discover insights from our Meliá Cohiba customer feedback analysis. Enhance guest satisfaction & your business with our in-depth report.

Custom Date - Dec 05, 2025
Featured Content
  • Good vibes

    I really enjoyed the experience at the hotel. The workers are very attentive and I love the vibe you live there..

    Sentiment
    • Positive
    Content
    • Excellent Service
    Nov 17, 2025
  • It was amazing to enjoy the quality time spent on the premises

    Simply something unique I recommend not to miss the experience of visiting a Hotel of the Melia chain 🙌🏻♥️

    Sentiment
    • Positive
    Content
    • Positive Overall Experience
    Nov 04, 2025
  • Great dinner, Very good treatment, very attentive girls.We have frequented the hotel many times for dinner and sharing

    Excellent Service in the Mediterranean restaurant. We'll be back. Very good service and excellent food processing.

    Sentiment
    • Positive
    Content
    • Gastronomic Experience
    Nov 02, 2025
  • Excellent hotel

    excellent hotel, clean facilities and extremely friendly and attentive staff
    Very rich foods and recommended

    Sentiment
    • Positive
    Content
    • Clean and Spacious Rooms
    Oct 12, 2025
  • The food and Service of the restaurant is very good.

    Excellent place to relax and enjoy the staff is very friendly and friendly Make you feel at home thank you very much

    Sentiment
    • Positive
    Content
    • Friendly Staff
    Sep 30, 2025
  • Excellent Service

    Very good Service and special treatment in the lobby bar by yoandra, odalis, yicel and Gabriel. 100% recommended 🥰🥰🥰

    Sentiment
    • Positive
    Content
    • Excellent Service
    Sep 19, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
96 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Melia Cohiba based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Customer Experience Analysts, Marketing Professionals, Tourism Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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