Challenges with MB WAY App - User Complaints and Technical Issues
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Challenges with MB WAY App - User Complaints and Technical Issues

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Custom Date - Nov 24, 2024
Featured Content
  • Can’t register

    The issue seems to be that MBWay cannot send SMS outside of Europe so I can’t verify my phone with the system.

    Sentiment
    • Negative
    Content
    • International Usage Difficulties
    Feb 11, 2024
  • Unusable

    Cannot change language, SMS confirmation did not work, terrible app. Not everyone speaks Portuguese.

    Sentiment
    • Negative
    Content
    • Language Settings
    Sep 10, 2023
  • So much spammy notifications

    There is no way to just allow notifications for transactions. And they flood you spam alerts

    Sentiment
    • Negative
    Content
    • Notifications Management
    Sep 03, 2022
  • Lot’s of error with international number

    Lot’s of error with international number

    Sentiment
    • Negative
    Content
    • International Usage Difficulties
    Jul 05, 2022
  • Copy + paste not working

    Why wouldn’t your paste function work when trying to put in a new phone number

    Sentiment
    • None
    Content
    • App Functionality
    Dec 21, 2021
  • Registration errors

    Cannot register with my phone. Have tried several times and even tried different numbers. Bug

    Sentiment
    • Negative
    Content
    • Registration Problems
    May 14, 2021
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Sentiment Analysis (of 30 reviews)
-81 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MB WAY based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Representatives, App Developers, Business Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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